Jahniya Lofters
Fort Lauderdale,FL
Summary
Dynamic and dependable professional with a proven track record in customer service, hospitality, and retail sectors. Expertise in cultivating strong client relationships, ensuring transaction accuracy, and fostering a positive and efficient work environment. Recognized for adaptability and teamwork skills, consistently delivering high-quality service in fast-paced settings. Committed to enhancing customer experiences and contributing to team success through effective communication and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
01.2024 - 09.2025
- Conducted regular patrols to identify and address potential security risks.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Improved overall security presence by consistently enforcing company policies and procedures.
Food Server
Panfridays
12.2023 - 05.2024
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted in training new team members on menu items and service protocols.
- Handled customer inquiries and resolved issues promptly and professionally.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Sales Associate
Lowe's
05.2023 - 12.2023
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Utilized point-of-sale systems for efficient transaction processing and accurate record-keeping.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Master Sandwich Artist
SUBWAY®Restaurants
05.2022 - 12.2022
- Prepared and assembled sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness and organization of work area, adhering to food safety regulations and company policies.
- Assisted in creating promotional displays for new products, enhancing visibility and encouraging sales through strategic placement.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
- Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
Education
Associate Degree In Nursing - Nursing
Broward College
Fort Lauderdale, FLHigh School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06.2023
Skills
- Inventory Control
- First aid and CPR certified
- Business Development
- Strategic Planning
- Reliable and Punctual
- Complex Problem-Solving
- Sales Expertise
- Policy and Procedure Adherence
- Positive and Professional
- Multi-Tasking Strength
- Excellent Communication Skills
- Exceptional Customer Service
- Conflict de-escalation
Certification
- Licensed Security Officer - December 2023 - Current
Languages
English
Native or Bilingual
Spanish
Professional Working
References
References available upon request.
Timeline
Security Officer
Allied Universal Security Services
01.2024 - 09.2025
Food Server
Panfridays
12.2023 - 05.2024
Sales Associate
Lowe's
05.2023 - 12.2023
Master Sandwich Artist
SUBWAY®Restaurants
05.2022 - 12.2022
Associate Degree In Nursing - Nursing
Broward College
High School Diploma -
Fort Lauderdale High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Aubrey Washington IIAubrey Washington II
School Guardian at Allied Universal Security ServicesSchool Guardian at Allied Universal Security Services
Christian RODRIGUEZChristian RODRIGUEZ
Crew Team Member at QuikTripCrew Team Member at QuikTrip