Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Niya Williams

Mobile

Summary

Dynamic Administrative Assistant with a proven track record at Roseville Dental Center, excelling in patient scheduling and medical billing. Adept at fostering strong patient relationships through exceptional communication and critical thinking. Committed to enhancing office efficiency and supporting dental teams with infection control training and effective appointment management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Roseville Dental Center
Sacramento
06.2023 - 10.2024
  • Managed patient scheduling and appointment reminders, ensuring efficient use of dental office resources
  • Maintained accurate and up-to-date patient records, including medical history, insurance information, and treatment plans
  • Handled billing and insurance claims
  • Trained new staff members on office protocols, software systems, and customer service best practices
  • Developed strong relationships with patients through effective communication skills and personalized attention to their needs
  • Assisted with the coordination of referrals to specialists for complex dental procedures

Administrative Assistant

Alta Vista Dental
Auburn
11.2022 - 03.2023
  • Coordinated and organized company events, including conferences, seminars, and team-building activities
  • Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
  • Handled billing and insurance claims
  • Responded to patient inquiries regarding appointments, treatments, and financial matters in a professional and courteous manner
  • Supported the dentist during procedures by preparing instruments, sterilizing equipment, and providing chairside assistance when necessary
  • Maintained accurate and up-to-date patient records, including medical history, insurance information, and treatment plans

Dental Assistant

Walters DDs
Sacramento
12.2020 - 10.2022
  • Assisted dentist during dental procedures, ensuring patient comfort and safety
  • Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
  • Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
  • Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
  • Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
  • Assisted in the administration of local anesthesia or nitrous oxide sedation under the supervision of a dentist
  • Collaborated with the front desk staff to ensure smooth patient flow and efficient appointment scheduling

Education

Associate of Arts - General Studies

Sacramento City College
Sacramento, CA
05-2024

Skills

  • Writing reports
  • School records management
  • Proofreading
  • Videoconference preparation
  • Performance improvement
  • Meeting planning
  • Dentrix
  • Medical Billing
  • Dental Assisting
  • Infection Control Training
  • Eaglesoft
  • HIPPA
  • Laboratory Experience
  • Critical thinking
  • Task prioritization
  • Professional communication
  • Appointment scheduling
  • Strong interpersonal skills
  • Data entry
  • Patient scheduling

Certification

  • Certified Dental Assistant
  • CPR Certified
  • Associates Degree

Timeline

Administrative Assistant

Roseville Dental Center
06.2023 - 10.2024

Administrative Assistant

Alta Vista Dental
11.2022 - 03.2023

Dental Assistant

Walters DDs
12.2020 - 10.2022

Associate of Arts - General Studies

Sacramento City College

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Niya Williams