Natalie Wayland-Smith
Warren,CT
Summary
Motivated Mechanical Engineering student at UMass Amherst with hands-on experience in customer service, teamwork, and leadership. Recognized on the Dean’s List and ranked in the top 5% of high school class. Active member of Engineers Without Borders and Habitat for Humanity, with a strong commitment to community service and sustainability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server and Hostess
The Owl
01.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Busser
Materia Ristorante
01.2024 - 04.2024
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Cashier and Baker
Averill Farm
08.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained and supervised new employees on bakery operations and procedures.
Education
Bachelor of Science - Mechanical Engineering
University of Massachusetts Amherst
Amherst, MA05-2028
High School Diploma -
Wamogo Regional High School
Litchfield06-2024
Skills
- Team collaboration
- Positive and professional
- Teaching improvements
- Food running
- Multitasking and organization
Certification
- ServSafe
Timeline
Busser
Materia Ristorante
01.2024 - 04.2024
Server and Hostess
The Owl
01.2023 - Current
Cashier and Baker
Averill Farm
08.2021 - 11.2023
Bachelor of Science - Mechanical Engineering
University of Massachusetts Amherst
High School Diploma -
Wamogo Regional High School
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