Summary
Overview
Work History
Education
Skills
Timeline
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Karen Boehringer

West Seneca,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

40
40
years of professional experience

Work History

Medical Receptionist

Owl Orthodontics
06.2022 - 04.2025
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Health Information Clerk

Windsong Radiology
11.1995 - 04.2022
  • Processed records quickly to avoid delays and keep workflows running smoothly.
  • Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
  • Organized medical record copy and chart requests to complete EHR quality maintenance procedures.
  • Processed records efficiently and oversaw timely project completion.
  • Accurately scanned, indexed and inputted documents into electronic health record system.
  • Located, retrieved, sent and scanned medical record data.
  • Reviewed medical records and data after locating, retrieving and sending it to appropriate places.
  • Tracked and monitored requests for medical records release.

Medical Assistant

Dr Roy DeFrancis DPM
04.1985 - 11.1996
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Measured patient spirometry.

Education

Associate of Arts - Medical

SUNY Erie Community College
4041 Southwestern Blvd Orchard Park NY 14127
05-1987

Skills

  • Medical office administration
  • Referral verification
  • Medical charting
  • Patient registration
  • Telephone etiquette
  • Patient scheduling
  • HIPAA compliance
  • Record processing
  • Co-payment collection
  • Reminder calls
  • Front desk operations

Timeline

Medical Receptionist

Owl Orthodontics
06.2022 - 04.2025

Health Information Clerk

Windsong Radiology
11.1995 - 04.2022

Medical Assistant

Dr Roy DeFrancis DPM
04.1985 - 11.1996

Associate of Arts - Medical

SUNY Erie Community College

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Karen Boehringer