Njeri warner
Orlando,FL
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Dedicated problem solver with 10+ years experience. Detail-oriented team player with strong organizational skills, and the ability to handle multiple projects simultaneously.
Patient-oriented Pharmacy Technician with experience filling and labeling medications. Skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Clutch Stop LLC
Orlando, FL
01.2020 - Current
- Manage the daily operations related to customer service, inventory management, and marketing.
- Improved landing pages, developed storefronts, and updated product specifications.
- Used good organizational skills to manage workload.
- Participated in seminars and additional training to expand knowledge and skills.
Registered Pharmacy Technician
Walgreens Boots Alliance
Orlando, FL
02.2024 - 08.2024
- Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
- Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements, and best practices in the field.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into the internal system.
- Communicated with patients to collect information about prescriptions and medical conditions, or arrange consultations with pharmacists.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems over the telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved third-party billing, computer system, and customer service issues.
Booking Agent
Stars & Stilettos
Miami, FL
06.2008 - 08.2015
- Booked high-profile clients for club appearances, performances, charity events, and magazine interviews.
- Responsible for negotiating all contracts and deposits on behalf of the client.
- Expanded the agency's roster by consistently scouting new talent and identifying potential partnership opportunities.
- Organized detailed travel itineraries and essential travel information, such as transportation, medical, or visa requirements, for clients, ensuring smooth arrangements for performances and events.
- Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
- Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
Sales Associate
Barneys New York
Miami, FL
09.2006 - 05.2008
- Greeted customers warmly and Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
Education
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL05-2007
Skills
- Manage operations
- Decision Making
- Problem Solving
- Marketing Strategist
- Customer Relations
- Organizational Skills
- Client Service
- Small business operations
Certification
- RPT-Registered Pharmacy Technician
- CAPM-Certified associate og Project Management
- Medical courier blood pathogen/OSHA/HIPPA certified
Timeline
Registered Pharmacy Technician
Walgreens Boots Alliance
02.2024 - 08.2024
Owner
Clutch Stop LLC
01.2020 - Current
Booking Agent
Stars & Stilettos
06.2008 - 08.2015
Sales Associate
Barneys New York
09.2006 - 05.2008
Associate of Arts - Business Administration And Management
Miami Dade College
- RPT-Registered Pharmacy Technician
- CAPM-Certified associate og Project Management
- Medical courier blood pathogen/OSHA/HIPPA certified
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