Nkeila Ford
Woodlands,TX
Summary
Highly-motivated aspiring student nurse with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Assistant ER
Houston Methodist The Woodlands
The Woodlands , TX
2022.05 - Current
- Promoted patient comfort by quickly responding to calls and handling diverse needs
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Collected specimens for laboratory tests upon request of medical staff.
- Maintained accurate records of patient care services provided.
- Documented patient information into electronic medical records system.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Collected specimens from, adult, geriatric, and special needs patients.
- Maintained a clean, safe, and organized work environment.
- Provided excellent customer service while interacting with patients.
- Educated patients on proper blood draw techniques.
- Verified patient information prior to specimen collection.
- Performed quality control tests on collected specimens.
- Calibrated equipment regularly to ensure accuracy of test results.
- Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
Amazon Ambassador
Amazon
Houston , TX
2019.06 - 2022.03
- Answered customers' questions and addressed problems and complaints in person and via phone
- Offered exceptional customer service to differentiate and promote company brand
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
Universal Banker Teller
Capital One
Houston , TX
2017.11 - 2019.05
- Helped customers understand and use technical tools such as mobile applications and online banking
- Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
Patient Care Provider
Home Instead
Houston , TX
2015.08 - 2017.08
- Assisted clients with bathing, dressing and incontinence care
- Maintained clean and well-organized environment for client happiness and safety
- Helped clients stay happy and healthy by providing mental and emotional support.
Education
LPN/LVN - Nursing
Galen College of Nursing
Houston, TX2025-03
CNA -
Smith Wood
Houston, TX2022-01
High School Diploma -
Leuzinger High School
Lawndale, CA06.2013
Skills
- Active listening
- Critical thinking
- Epic
- Team building
- Crisis Intervention
- Activities of Daily Living ADL Support
- Caregiver Relations
- Emotional and Social Support
- Basic Life Support
- Customer Service
- Community Relationship Building
- Time Management
- Decision Making
- Incident Response
- Specimen Preparation
- Blood collection
- Patient support
- Patient Care
- Infection Control
- HIPAA Compliance
- Diagnostic Testing
- Specimen handling
Certification
- CPI
- CNA
- BLS
- PALS
Timeline
Patient Care Assistant ER
Houston Methodist The Woodlands
2022.05 - Current
Amazon Ambassador
Amazon
2019.06 - 2022.03
Universal Banker Teller
Capital One
2017.11 - 2019.05
Patient Care Provider
Home Instead
2015.08 - 2017.08
LPN/LVN - Nursing
Galen College of Nursing
CNA -
Smith Wood
High School Diploma -
Leuzinger High School
- CPI
- CNA
- BLS
- PALS
Similar Profiles
Kimberly Fair, RRTKimberly Fair, RRT
Respiratory Therapist at Houston Methodist The WoodlandsRespiratory Therapist at Houston Methodist The Woodlands
Kim WhittleKim Whittle
Charge Nurse, Labor and Delivery at Houston Methodist The Woodlands HospitalCharge Nurse, Labor and Delivery at Houston Methodist The Woodlands Hospital
Diana Garcia, MSN, APRN, FNP-CDiana Garcia, MSN, APRN, FNP-C
Family Nurse Practitioner at Houston Methodist The Woodlands-Gynecologic Oncology AssociatesFamily Nurse Practitioner at Houston Methodist The Woodlands-Gynecologic Oncology Associates