Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nkeila Ford

Woodlands,TX

Summary

Highly-motivated aspiring student nurse with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Assistant ER

Houston Methodist The Woodlands
The Woodlands, TX
05.2022 - Current
  • Promoted patient comfort by quickly responding to calls and handling diverse needs
  • Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
  • Collected specimens for laboratory tests upon request of medical staff.
  • Maintained accurate records of patient care services provided.
  • Documented patient information into electronic medical records system.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Collected specimens from, adult, geriatric, and special needs patients.
  • Maintained a clean, safe, and organized work environment.
  • Provided excellent customer service while interacting with patients.
  • Educated patients on proper blood draw techniques.
  • Verified patient information prior to specimen collection.
  • Performed quality control tests on collected specimens.
  • Calibrated equipment regularly to ensure accuracy of test results.
  • Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.

Amazon Ambassador

Amazon
Houston, TX
06.2019 - 03.2022
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Offered exceptional customer service to differentiate and promote company brand
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.

Universal Banker Teller

Capital One
Houston, TX
11.2017 - 05.2019
  • Helped customers understand and use technical tools such as mobile applications and online banking
  • Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each
  • Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.

Patient Care Provider

Home Instead
Houston, TX
08.2015 - 08.2017
  • Assisted clients with bathing, dressing and incontinence care
  • Maintained clean and well-organized environment for client happiness and safety
  • Helped clients stay happy and healthy by providing mental and emotional support.

Education

LPN/LVN - Nursing

Galen College of Nursing
Houston, TX
03-2025

CNA -

Smith Wood
Houston, TX
01-2022

High School Diploma -

Leuzinger High School
Lawndale, CA
06.2013

Skills

  • Active listening
  • Critical thinking
  • Epic
  • Team building
  • Crisis Intervention
  • Activities of Daily Living ADL Support
  • Caregiver Relations
  • Emotional and Social Support
  • Basic Life Support
  • Customer Service
  • Community Relationship Building
  • Time Management
  • Decision Making
  • Incident Response
  • Specimen Preparation
  • Blood collection
  • Patient support
  • Patient Care
  • Infection Control
  • HIPAA Compliance
  • Diagnostic Testing
  • Specimen handling

Certification

  • CPI
  • CNA
  • BLS
  • PALS

Timeline

Patient Care Assistant ER

Houston Methodist The Woodlands
05.2022 - Current

Amazon Ambassador

Amazon
06.2019 - 03.2022

Universal Banker Teller

Capital One
11.2017 - 05.2019

Patient Care Provider

Home Instead
08.2015 - 08.2017

LPN/LVN - Nursing

Galen College of Nursing

CNA -

Smith Wood

High School Diploma -

Leuzinger High School

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