NKEIRU BRAXTON
Washington,DC
Summary
Case manager with 8+ years delivering trauma‑informed, clinically aligned support to DC residents in PSH programs. Skilled in comprehensive needs assessment, care coordination, and housing navigation for high‑need households. Strengthens stability outcomes through barrier resolution, accurate documentation, and adherence to Housing First and supportive‑services standards.
Overview
9
9
years of professional experience
Work History
Permanent Supportive Housing (PSH) Case Manager
Wheeler Creek CDC
Washington, DC
04.2026 - Current
- Provide housing stabilization and tenancy support for 17 PSH households through case planning and Housing First practices
- Complete trauma-informed assessments, ISP updates, and maintain accurate documentation in OCTO HTH and client files
- Use motivational interviewing to increase engagement, goal progress, and housing stability
- Manage housing navigation services including lease-ups, recertifications, relocations, and home visits
- Coordinate with landlords, property managers, and community partners to resolve barriers and connect residents to resources
Resident Services Case Manager
Ounce of Care
Washington, DC
01.2024 - 04.2026
- Served as primary contact for 150+ residents across three affordable housing communities
- Conducted resident needs assessments, care coordination, and benefits/service navigation
- Maintained compliance reporting and documentation to support audits and funder requirements
- Built partnerships with 10+ nonprofit healthcare providers and community agencies to expand resident resources
Community Health Program Manager
HIPS
Washington, DC
12.2017 - 01.2024
- Directed citywide harm reduction operations and supervised 5+ staff members
- Led street-based outreach serving 500+ individuals annually and expanding access to services
- Connected 300+ clients annually to housing, shelter, mental health, and supportive resources
- Built cross-sector partnerships and developed individualized service plans (ISPs) to improve client outcomes
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH08-2028
Skills
- Service planning
- Advocacy
- Documentation and reporting
- Resource coordination
- Case management
- Trauma-informed care
- Needs assessment
- HIPAA compliance
Tools And Systems
OCTO HTH | Case Management Documentation | Microsoft Office Suite | Google Workspace | Virtual Meeting Platforms | Electronic Client Records Management
Timeline
Permanent Supportive Housing (PSH) Case Manager
Wheeler Creek CDC
04.2026 - Current
Resident Services Case Manager
Ounce of Care
01.2024 - 04.2026
Community Health Program Manager
HIPS
12.2017 - 01.2024
Bachelor of Arts - Psychology
Southern New Hampshire University