N. Kelleen Zednik
Grand Haven,MI
Summary
Dynamic Family Services Counselor with a proven track record at Sytsema Funeral & Cremation Services, achieving over $1 million in annual insurance sales for 15 years. Expert in navigating complex Medicaid applications, demonstrating advanced analytical skills and effective empathy. Recognized as No. 1 TPI in 2022, Proud to successfully work with and build strong relationships with businesses and families from diverse socio-economic backgrounds.
Overview
40
40
years of professional experience
Work History
Family Services Counselor
Sytsema Funeral & Cremation Services
05.2010 - Current
- Counseling and assisting 400 or more Families each year in planning for their final wishes.
- Limited Life Insurance Agency License since 2010.
- Have written $1,000,000 plus every year in insurance for pre-paid funeral and cremation services.
- Handle simple and complex Medicaid applications which requires an ability to comprehend and understand different insurance policies as well as changing Medicaid guidelines.
- Work successfully with local attorneys and Department of Health and Human Services Caseworkers.
- Maintain our Escrow such that our deposits and withdrawals are LARA compliant.
Co-Partner
Residential Title Agency
08.2001 - 09.2008
- Handled from 200-400 real estate closings per year, worked with our underwriter, generated sales.
- Dealt with real estate in Detroit suburbs as well as the city of Detroit.
- Developed strong and effective relationships with Agents, Brokers, Mortgage Bankers and fostered their underlying relationships with their Clients and brought all transactions to planned conclusions.
- Comprehensive understanding of title issues such that I was able to clear title which could result in the sale of said properties.
Soccer Coach, Professional Trainer
Self Employed
07.1985 - 11.2001
- Coached/Trained 1981 Girls Premier Select, 1983 Girls Premier Select and 1985 Boys Premier Select teams.
- The young women I professionally trained went on to receive $1.5 million in scholarship.
- Fostered an environment in which the young athletes would embrace improving their skill, team unity, and education.
- Developed strength in strategy, physicality and intelligence.
Education
J.D. - Law
University of Detroit Mercy School of Law
Detroit, MI05.1995
Bachelor of Science - Economics
University of Detroit Mercy
Detroit, MI05.1991
Some College (No Degree) - Honors Economics
University of Cincinnati
Cincinnati, OHSkills
- Commitment to Professional Integrity
- Able to work with and understand a vast array of socio-economic and ethnic backgrounds
- Advanced Reading Analysis
- Effective listening accompanied with empathy
- Effectively take complex situation, simplify, and bring to a successful conclusion
- Top 5 TPI (Total Performance Index) in nation with the top funeral homes that work with Graystone Consulting,
- No 1 TPI 2022
- Forward-Thinking
Timeline
Family Services Counselor
Sytsema Funeral & Cremation Services
05.2010 - Current
Co-Partner
Residential Title Agency
08.2001 - 09.2008
Soccer Coach, Professional Trainer
Self Employed
07.1985 - 11.2001
J.D. - Law
University of Detroit Mercy School of Law
Bachelor of Science - Economics
University of Detroit Mercy
Some College (No Degree) - Honors Economics
University of Cincinnati
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