N'KIYAH CHILDS
OKLAHOMA CITY
Summary
State-Licensed Pharmacy Technician and Psychology major with hands-on experience in healthcare and customer service settings. Skilled in prescription processing, patient communication, insurance claims, and maintaining strict confidentiality standards. Actively involved in community service initiatives through Delta Sigma Theta Sorority, Inc., demonstrating a strong commitment to scholarship, service, and social justice. Recognized for leadership, time management, and the ability to thrive in fast-paced environments while maintaining professionalism and compassion. Dedicated to personal growth, community empowerment, and delivering high-quality service in both healthcare and community-focused spaces.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Homeland Pharmacy
Oklahoma City
06.2025 - 01.2026
- Managed medication inventory levels, ensuring timely restocking to maintain optimal pharmacy operations and patient care.
- Assisted pharmacists in preparing prescriptions, accurately verifying patient information to enhance safety and compliance.
- Educated patients on proper medication usage and potential side effects, fostering informed decision-making and adherence.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Pharmacy Technician
CVS Pharmacy
Oklahoma City
08.2023 - 06.2025
- As a pharmacy technician, I help pharmacists prepare and dispense medications accurately, ensuring the correct dosage and proper labeling.
- I assist customers with their prescriptions, answer their questions, and provide guidance on medication usage, storage, and side effects.
- I also manage inventory, restock supplies, and handle insurance claims, addressing any billing issues that may arise.
- I keep detailed records of prescriptions, including controlled substances, and ensure all procedures are in compliance with safety regulations and confidentiality guidelines.
- I collaborate with the pharmacy team to ensure that the pharmacy operates efficiently, keeping everything organized and running smoothly.
- Additionally, I maintain a clean and safe environment, regularly checking equipment and supplies to ensure they are in good working condition.
Beauty Advisor
ULTA Beauty
Oklahoma City
03.2023 - 08.2023
- As a beauty advisor at Ulta, I assist customers in selecting beauty products by providing personalized recommendations based on their needs and preferences.
- I offer expert advice on makeup, skincare, and haircare products to ensure customers are satisfied with their purchases.
- I maintain product displays, keep track of inventory, and assist with stocking shelves.
- I also process transactions at the register, handle customer inquiries, and ensure the store is clean and organized.
- Additionally, I stay updated on the latest beauty trends and product launches to provide knowledgeable service to customers.
- Delivered personalised beauty advice, boosting customer satisfaction and sales.
- Mastered product knowledge, contributing to team's success in meeting targets.
- Conducted product demonstrations and makeup applications, showcasing expertise and driving sales for featured products.
- Assisted in inventory management, restocking shelves efficiently to minimize product shortages and maximize sales opportunities.
- Trained new staff on product knowledge and customer service best practices, contributing to improved team performance and customer satisfaction.
- Developed strong relationships with clients through personalized consultations, resulting in repeat business and increased average transaction value.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Crew Member
City Bites Sandwich Place
Oklahoma City
01.2021 - 03.2023
- As a crew member at City Bites, I provided excellent customer service by greeting and assisting customers, taking orders, and ensuring a positive dining experience.
- I helped prepare sandwiches and other menu items, ensuring high-quality ingredients and presentation.
- I maintained a clean and organized work environment, including food prep areas and dining spaces.
- Additionally, I assisted with inventory management, restocking supplies as needed, and processing transactions at the register.
- I worked collaboratively with the team to ensure efficient operations and uphold City Bites' standards of service.
- Delivered exceptional customer service, efficiently prepared sandwiches, and maintained a clean work environment.
- Collaborated with team to enhance operational efficiency.
- Delivered exceptional customer service by accurately processing orders and responding to inquiries in a timely manner.
- Maintained cleanliness and organization of front and kitchen areas, ensuring compliance with health and safety standards.
- Prepared food items according to company recipes, consistently meeting quality and presentation standards for customer satisfaction.
- Assisted in training new crew members, sharing best practices to enhance team productivity and service quality.
- Operated kitchen equipment safely and effectively, contributing to a smooth workflow during peak service hours.
- Monitored and recorded sales transactions, ensuring accuracy in cash handling and reporting at the end of shifts.
- Organized and restocked supplies to support operations and team productivity.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Drove team success by quickly completing assigned tasks.
Crew Member
Little Caesars
Oklahoma City
10.2020 - 01.2021
- Based on the role of a Crew Member at Little Caesars and the specified requirements, here are eight resume experience statements:
- Delivered exceptional customer service by accurately processing orders and responding to inquiries in a timely manner.
- Maintained cleanliness and organization of front and kitchen areas, ensuring compliance with health and safety standards.
- Prepared food items according to company recipes, consistently meeting quality and presentation standards for customer satisfaction.
- Collaborated with team members to efficiently manage inventory levels, reducing waste and improving stock rotation practices.
- Assisted in training new crew members, sharing best practices to enhance team productivity and service quality.
- Operated kitchen equipment safely and effectively, contributing to a smooth workflow during peak service hours.
Education
BACHELORS - PSYCHOLOGY
University of Central Oklahoma
EdmondSkills
- Typing
- Problem Solving
- Customer Service
- Team Collaboration
- Communication Skills
- Attention to Detail
- Confidentiality
- Reliability
- Multitasking
- Strong Work Ethic
- Customer service
- Team collaboration
- Time management
- Professional communication
- FDA and HIPAA compliance
Hobbies and Interests
I have a passion for the fine arts and have received classical training in various areas, including dance, singing, acting, modeling, and photography.
Timeline
Pharmacy Technician
Homeland Pharmacy
06.2025 - 01.2026
Pharmacy Technician
CVS Pharmacy
08.2023 - 06.2025
Beauty Advisor
ULTA Beauty
03.2023 - 08.2023
Crew Member
City Bites Sandwich Place
01.2021 - 03.2023
Crew Member
Little Caesars
10.2020 - 01.2021
BACHELORS - PSYCHOLOGY
University of Central Oklahoma