Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Honors Awards Activities
Work Experience Details
Volunteer Experience
Timeline
Generic
Nkosingizwile Khoza

Nkosingizwile Khoza

Saginaw,MI

Summary

I am responsible and dependable. I am quick to learn new skills. I am respectful and have good communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Caregiver

Brookdale Assisted Living
Saginaw, MI
06.2022 - 10.2023
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

Dietary Aide

Wellsprings Lutheran Services
Frankenmuth, MI
05.2021 - 10.2021
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.

Cook

Saginaw Valley State University Dining Services
Saginaw, MI
04.2018 - 03.2021
  • Prepared meals for 100 or more students per 4 hour shift, working 4 days a week
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Caregiver

Laurus Home Care
Frankenmuth, MI
06.2020 - 12.2020
  • Took care of 10 or more residents per 12 hour shift, helped with transportation, toileting, cleaning, feeding residents, communicated with residents and their families
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

Caregiver

Covenant Glen of Frankenmuth
Frankenmuth, MI
05.2019 - 08.2019
  • Took care of 10 or more residents per 12 hour shift, helped with transportation, toileting, cleaning, feeding residents, communicated with residents and their families
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

Customer Service Representative

Go Cell Phone Store
Zulwini
01.2017 - 12.2017
  • Communicated with approximately 30 customers a day and recommended them appropriate product and services
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor of Science in Public Health -

Saginaw Valley State University
University Center, MI
12.2024

Skills

  • Microsoft Office: Word, Excel, PowerPoint, Access, Outlook
  • Multimedia Applications: Adobe Premiere, Flash
  • Incident Reporting
  • Care Plan Adherence
  • Documentation
  • Patient Companionship
  • Chronic Disease Management
  • Progress Documentation
  • Basic Housekeeping
  • Meal Preparation
  • Hoyer Lifting Equipment
  • Verbal and Written Communication Skills

Certification

Certified Nursing Assistant, 07/2018, Indiana, CNA1804266

Additional Information

  • Worked in the kitchen of an orphanage and cooked meals two times a day for 60 children maintaining health and sanitation standards
  • Organized different fun activities with the children so they can enjoy their education
  • Worked in a group of 15 girls from the community and participated in two different community projects to raise awareness on women health
  • Raised awareness on family abuse and everyday life problems to around 500 girls in the community to help them lead a better life
  • Taught them create different hand made products such as: sewing clothes and Knitting, so they can survive on their own
  • Earned award for 3.0 or higher high school GPA and a minimum of 22 ACT composite score

Honors Awards Activities

Recipient, Cardinal Scholarship, SVSU, 01/2018, Present

Work Experience Details

  • Worked as an assistant of the store owner and performed reliable tasks like opening and closing the store
  • Served as an interpreter of English and Siswati language for the owner ensuring 100 percent accuracy
  • Cleaned the store every morning to provide excellent experience to the customers, which increased customer satisfaction
  • Prepared meals for 100 or more students per 4 hour shift, working 4 days a week
  • Helped with cleaning around, when I worked closing shift
  • Took care of 10 or more residents per 12 hour shift
  • Helped with transportation, toileting, cleaning, feeding residents
  • Communicated with residents and their families
  • Supervised shifts

Volunteer Experience

  • Volunteer, Lobamba Valley Charity, 09/2015, 03/2016
  • Member, Youth club, Lobamba Revival Church Swaziland, 08/2015, 02/2016

Timeline

Caregiver

Brookdale Assisted Living
06.2022 - 10.2023

Dietary Aide

Wellsprings Lutheran Services
05.2021 - 10.2021

Caregiver

Laurus Home Care
06.2020 - 12.2020

Caregiver

Covenant Glen of Frankenmuth
05.2019 - 08.2019

Cook

Saginaw Valley State University Dining Services
04.2018 - 03.2021

Customer Service Representative

Go Cell Phone Store
01.2017 - 12.2017

Bachelor of Science in Public Health -

Saginaw Valley State University
Nkosingizwile Khoza