Nneoma Chukwu
Rahway,New Jersey
Summary
Results-oriented Benefits Manager with 6 years of Human Resources and Business Management experience. Proven track record of driving health and wellness benefits initiatives, achieving a 95% increase in employee participation. Exceptional relationship-building, problem-solving, and planning talents demonstrated through successful collaboration with cross-functional teams. Proficient in HRIS, Benefits and compensation Administration with expertise in ADP Workforce Now, Paylocity, UltiPro, Horizon BCBS, United Health, VSP, Lincoln financial, Mutual of America, etc. and Microsoft Office. In-depth knowledge of Labor and Employment law, OSHA, FLSA, DOL, COBRA, FMLA, ERISA, ACA, HIPAA, EEO, ADA, BLS, and related state and federal regulations. Recognized for meeting deadlines and maintaining a high level of multicultural awareness and adaptability. Seeking to leverage skills and experience in a challenging [insert specific industry or company type] role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Benefits/Compensation Manager
The Arc/Morris County NJ Inc
05.2021 - 10.2023
- Managed Arc Morris Health and Wellness Plan, compensations and benefits administration, and HR practices for a 350-employee non-profit organization serving individuals with developmental disabilities within the residential, innovative day programs, employment, and recreational services.
- Improved employee satisfaction by implementing fair and competitive compensation packages.
- Optimized salary structures for increased employee retention and reduced turnover rates.
- Developed comprehensive compensation strategies to attract top talent and maintain a motivated workforce.
- Conducted thorough market research on industry salary trends, ensuring the company''s competitiveness in attracting skilled professionals.
- Streamlined the annual merit increase process, resulting in more efficient distribution of funds across all departments.
- Collaborated with HR business partners to assess job descriptions and ensure accurate benchmarking of roles within the organization.
- Managed salary surveys, providing valuable data for informed decision-making regarding compensation adjustments.
- Ensured compliance with federal and state wage regulations, reducing potential legal issues related to pay practices.
- Evaluated performance metrics and established clear guidelines for bonus calculations, promoting fairness and transparency in incentive programs.
- Led initiatives to update compensation policies reflective of current best practices in the industry.
- Provided expert guidance to management on complex compensation issues, fostering an environment of trust between employees and leadership teams.
- Assessed regional variations in pay scales, delivering tailored solutions for each location's unique labor market conditions.
- Negotiated favorable contract terms with vendors for benefit services, resulting in significant cost savings for the organization.
- Served as a key resource during mergers and acquisitions, ensuring seamless integration of acquired entities into existing compensation structures.
- Identified areas needing improvement within the overall rewards program through regular analysis of employee feedback surveys.
- Partnered with Finance teams to develop annual budgets that accurately reflected projected costs associated with planned compensation changes.
- Developed educational materials for managers to better understand the company''s pay philosophy and how it applied to their teams' salaries and bonuses.
- Implemented an effective communication strategy on compensation updates throughout the organization, enhancing transparency and employee engagement.
- Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
- Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA).
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Guided clients in navigating complexities of international compensation considerations leveraging understanding of diverse cultural and socio-economic issues, local labor laws, taxation and employee expectations.
HR Benefits Administrator
Our House Inc
07.2019 - 02.2021
- Conducted workplace compliance training, managed talent acquisition and onboarding processes, maintained job structure, conducted background checks and ensured compliance, managed HRIS tasks, coordinated benefits administration, processed monthly benefit reconciliation, administered leaves of absence, and contributed to employee relations and retention.
- Enhanced employee benefits satisfaction by effectively managing and administering various benefit programs.
- Streamlined benefits enrollment process for new hires, ensuring timely and accurate registration.
- Improved employee understanding of benefits offerings through clear communication materials and informative presentations.
- Managed the annual open enrollment process, ensuring a smooth and efficient experience for all employees.
- Maintained compliance with federal regulations regarding employee benefits, avoiding costly penalties or legal issues.
- Negotiated favorable contracts with benefit providers, achieving cost savings without sacrificing quality of coverage.
- Reduced benefits cost by conducting regular audits and identifying discrepancies in billing and coverage.
- Assisted employees with complex benefits-related issues, resolving concerns quickly and professionally.
- Implemented wellness initiatives that boosted overall employee health, leading to lower healthcare costs for the company.
- Coordinated leaves of absence in accordance with FMLA guidelines, providing support for employees during challenging times.
- Analyzed benefit plan utilization data to identify trends and opportunities for improvement.
- Educated managers on best practices related to employee benefits administration, fostering a positive work environment.
- Collaborated with cross-functional teams to develop strategies for enhancing employee engagement through improved benefit offerings.
- Ensured accuracy of all benefit-related data in HRIS system, minimizing errors that could impact employees'' coverage or eligibility.
- Conducted regular benchmarking studies to evaluate competitiveness of company''s benefits package within its industry sector.
- Managed relationships with third-party vendors such as insurance carriers, retirement plan administrators, and wellness program providers.
- Oversaw COBRA administration tasks including notifications, enrollments, and terminations in compliance with applicable laws.
- Addressed any discrepancies found during reconciliation processes between carrier invoices and payroll deductions.
- Continuously monitored industry trends and legislative changes, proactively updating benefits programs to maintain relevancy and compliance.
- Managed 350 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Played active part in annual negotiations with providers.
- Calculated deductions and disability payments.
- Assisted with design and implementation of various employee benefits programs.
- Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
- Researched and analyzed wage, salary and other industry trends.
- Conducted wage and salary surveys to build competitive compensation plans.
Human Resources Generalist - HRBP
Robert Half
01.2018 - 01.2020
- Developed and built strong internal and external relationships, engaged in various HR field tasks, developed and implemented a comprehensive employee recruiting strategy, utilized reporting tools on the HRMS database, and played a crucial role in the Board Licensing process.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Developed training programs tailored to address specific skill gaps within the workforce, improving overall productivity levels.
- Provided guidance on career growth plans for individual employees based on their aspirations, skills assessments results and organizational needs.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Facilitated criminal background check process for new hires.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Developed and enforced company policy and procedures relating to human resources activity.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Improved operational processes resulting in productivity increase in HR department.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Executive Assistant
Badmus Insurance Agency
01.2016 - 01.2018
- Provided comprehensive administrative support to executives, screened calls and emails, prepared documents and presentations, organized and coordinated conferences and meetings, developed and maintained automated alert systems, managed filing and office systems, handled event planning, and promoted team productivity through supply management.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed and maintained automated alert systems for important deadlines.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Education
MBA - Management And Operations
University of Bridgeport
Bridgeport CT 08.2021
Bachelor of Science - Business Administration And Management
Lagos State University
Nigeria 10.2013
Skills
- Employment Law Compliance: In-depth understanding and adherence to labor laws, including OSHA, FLSA, DOL, COBRA, FMLA, ERISA, ACA, HIPAA, EEO, and other relevant federal and state regulations
- 401(k) Expertise: Proven experience in managing and optimizing 401(k) plans, ensuring compliance with regulatory requirements, and providing valuable insights to employees
- Benefit Auditing: Conducting thorough benefit audits to ensure accuracy, compliance, and efficiency in benefit programs
- Vendor Relationship Management: Successfully managing relationships with benefit vendors, negotiating contracts, and ensuring the delivery of quality services
- Implementation Skills: Proven ability to implement and execute various HR initiatives, including benefit programs, with a focus on efficiency and positive outcomes
- Organization and Time Management: Demonstrated proficiency in organizational skills and effective time management to meet deadlines and streamline HR processes
- MS Office Proficiency: High proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, to analyze data, create reports, and communicate effectively
- Training and Development: Experience in designing and delivering training programs, contributing to the professional development of team members
- Teamwork and Collaboration: Proven ability to work collaboratively with cross-functional teams to achieve common goals and enhance overall organizational effectiveness
- Employee Benefits Administration: Adept at managing employee benefits administration, ensuring smooth processes and compliance with relevant laws and regulations
- HR Policy Implementation: Successful implementation of HR policies, ensuring alignment with organizational goals and legal requirements
- Benefits Analysis and Review: Conducting comprehensive analysis and review of benefits programs to identify areas for improvement and cost-effectiveness
- HR Understanding: Strong understanding of various HR functions, contributing to holistic and strategic HR management
Certification
- Professional diploma in Leadership & Management, Shaw Academy, 09/2018
- Managing Advance Compensations in ADP Workforce Now, ADP, Inc., 2023
- Managing simple compensation events in ADP Workforce Now, ADP Inc., 2023
- ACA Payroll Administration for ADP Workforce Now, ADP Inc., 2023
Timeline
Benefits/Compensation Manager
The Arc/Morris County NJ Inc
05.2021 - 10.2023
HR Benefits Administrator
Our House Inc
07.2019 - 02.2021
Human Resources Generalist - HRBP
Robert Half
01.2018 - 01.2020
Executive Assistant
Badmus Insurance Agency
01.2016 - 01.2018
MBA - Management And Operations
University of Bridgeport
Bachelor of Science - Business Administration And Management
Lagos State University
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