Summary
Overview
Work History
Education
Skills
Timeline
Server

Noah Ballard

GLADSTONE,MI

Summary

Highly motivated Sales Associate with a wide-range of customer service and sales experience. Outgoing sales track record with increasing revenue, improving purchasing experience and hitting sales goals within the company.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Sales Associate

Lowes Home Improvment
05.2023 - 12.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.

Laborer

U.P Pipe & Concrete
04.2020 - 07.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Used variety of hand and power tools to complete tasks.

Sales Associate

Tradehome Shoes Inc.
10.2020 - 06.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Bachelor of Science - Marketing

Northern Michigan University
Marquette, MI
12.2024

Associate of Arts - Marketing

Bay De Noc Community College
Escanaba, MI
05.2022

High School Diploma -

Gladstone Area High School
Gladstone, MI
05.2020

Skills

  • Exceptional customer service
  • Listening Skills
  • Problem-solving skills
  • Excellent people skills
  • Goal-Oriented
  • Relationship Building

Timeline

Server

Texas Roadhouse
02.2024 - Current

Sales Associate

Lowes Home Improvment
05.2023 - 12.2023

Sales Associate

Tradehome Shoes Inc.
10.2020 - 06.2021

Laborer

U.P Pipe & Concrete
04.2020 - 07.2021

Bachelor of Science - Marketing

Northern Michigan University

Associate of Arts - Marketing

Bay De Noc Community College

High School Diploma -

Gladstone Area High School

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Noah Ballard