Noah Bennett
Lithia Springs,Georgia
Summary
Goal-oriented individual with a passion for creating a dynamic and productive work environment. Extensive experience in training, educating others about the brand, and fostering enthusiasm among team members.
Overview
7
7
years of professional experience
Work History
Head Of Training & Front Of House Manager
Wild Leap
Atlanta, GA
04.2023 - Current
NEW RESTAURANT OPENER
Taco Mac
Hiram, GEORGIA
09.2022 - Current
- Taught the brands culture, lingo, and values in a upbeat and fun yet organized and task oriented way.
- Taught individuals with zero background experience what it is to serve and what hospitality is and how to apply it in everyday situations.
- Showed how hospitality is about creating long lasting connections with your guests and a consistent amazing experience.
- Organized training materials in a collaborative effort with a training team and ensured consistency within training.
- Worked with coworkers to complete tasks.
- Focused on learning new skills and staying updated with industry changes.
- Assisted with new hire orientation and employee training.
- Responded quickly to meet customer needs and resolve problems.
- Participated in ongoing training to enhance own job skills and knowledge.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
LEAD BARTENDER
Taco Mac
Hiram, GA
08.2018 - Current
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Checked customer identification to verify age requirements for alcohol purchases.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Kept bar organized and clean during busy hours.
- Utilized strong salesmanship skills to upsell drinks and appetizers.
- Developed strong working relationships with customers and staff.
- Crafted specialty cocktails according to customer specifications.
- Trained and mentored new team members in proper bar operations.
- Sliced and pitted fruit for garnishing drinks.
- Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
- Arranged bottles and glasses to create attractive displays.
- Collected money for drinks served.
- Developed new drink menus that reflected seasonal flavors as well as popular trends.
- Served snacks or food items to customers seated at bar.
- Assisted customers with drink menu selections based on their individual tastes and preferences.
- Took beverage orders from serving staff or directly from patrons.
- Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
- Displayed and retained extensive knowledge of liquor, wine, and beer.
- Established a rapport with regulars through friendly conversation.
- Followed bar recipes to deliver consistent drink quality and control costs.
- Stocked spirits based on projections from daily functions sheet.
- Suggested additional items to customers to increase bar sales.
- Washed and wiped down prep areas, equipment, and utensils.
- Answered questions about menu selections and made recommendations.
- Conducted bar inventory on regular basis to complete daily requisition sheets.
Education
HIGH SCHOOL DIPLOMA - undefined
Cherokee High School
Canton, Ga05.2016
Skills
- Maintaining Clean Work Areas
- Classic Cocktails
- Responsible Alcohol Service
- Customer Needs Assessments
- Menu Memorization
- Guest Satisfaction
- Liquor, Beer and Wine Knowledge
- High-Volume Environments
- Organizational development
- Staff development
- Lesson planning
- Lesson development
- Training delivery
- Employee mentoring
- Team leadership
- Decision-making
Timeline
Head Of Training & Front Of House Manager
Wild Leap
04.2023 - Current
NEW RESTAURANT OPENER
Taco Mac
09.2022 - Current
LEAD BARTENDER
Taco Mac
08.2018 - Current
HIGH SCHOOL DIPLOMA - undefined
Cherokee High School