Noah Carroll
Mount Olive,AL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Creekside BBQ
Pelham, AL
08.2023 - Current
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained new staff on menu items and service procedures, ensuring consistent quality.
- Collaborated with kitchen staff to expedite orders, minimizing wait times for customers.
- Managed cash register transactions accurately, maintaining financial integrity during shifts.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Dock Builder
Alpha Dock
Cullman, AL
10.2021 - 08.2023
- Constructed custom decks using various materials and tools to meet client specifications.
- Collaborated with team members to ensure accurate measurements and alignment during installations.
- Utilized power tools and safety equipment, adhering to industry safety standards throughout projects.
- Assisted in training new workers on deck building techniques and best practices for quality craftsmanship.
- Used different types of materials for decking and railing construction.
- Established strong rapport with clients from initial consultation to project completion, fostering trust and confidence in the services provided.
- Maintained a clean and organized work environment both on-site and at company facilities, promoting efficiency and safety for all team members.
- Used hand tools, power tools and equipment to complete skilled deck building.
- Delivered aesthetically pleasing results through meticulous attention to detail in design and craftsmanship.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
HVAC Installer
Webber HVAC Services
Hayden, AL
10.2020 - 09.2021
- Installed HVAC systems according to industry standards and manufacturer specifications.
- Conducted system diagnostics and troubleshooting to ensure optimal performance.
- Collaborated with team members to complete projects efficiently and on schedule.
- Trained junior installers on best practices for installation and safety protocols.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Located and marked pipe positions, hole passages, and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
Cashier Team Lead
Logan’s General Store
Hayden, AL
06.2019 - 08.2020
- Supervised cashier team to ensure efficient transaction processing and customer service.
- Trained new cashiers on register operation, customer interaction, and store policies.
- Implemented inventory management techniques to maintain accurate stock levels at registers.
- Resolved customer inquiries and complaints promptly to enhance shopping experience.
- Collaborated with management on promotional initiatives to increase sales volume at checkout.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
High School Diploma -
Hayden High School
Hayden, AL05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Team collaboration
Timeline
Server
Creekside BBQ
08.2023 - Current
Dock Builder
Alpha Dock
10.2021 - 08.2023
HVAC Installer
Webber HVAC Services
10.2020 - 09.2021
Cashier Team Lead
Logan’s General Store
06.2019 - 08.2020
High School Diploma -
Hayden High School