Noah Cotton-Cisneros

Checker/Business Center Representative

HEB Grocery Store

09.2016 - Current

Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
Assisted customers with bagging their purchases, providing swift and attentive service.
Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
Collaborated with team members to streamline workflow and improve overall store efficiency.
Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
Received multiple commendations from supervisors for exceptional work ethic, punctuality, and commitment to teamwork goals.
Aided in training new employees, sharing best practices for efficient job performance.
Optimized store operations by assisting colleagues across different departments when needed.
Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
Continuously updated knowledge of store policies, procedures, promotions, ensuring accurate information dissemination to customers.