Noah Dean
Jenks,OK
Summary
I enjoy spending time with family and friends, exploring new places, and being outdoors. I'm passionate, hardworking, and determined.
Overview
5
5
years of professional experience
Work History
Life Insurance Agent
Symmetry Financial
Tulsa , OK
03.2024 - Current
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Conducted market research to identify potential new products and services.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Attended educational seminars to stay up-to-date on industry trends.
Sales and Dispatcher
Overhead Door CO of Louisville
Louisville, KY
01.2021 - 07.2021
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Reviewed routes, daily traffic, and weather conditions to adjust plans, meeting requirements and service needs.
- Kept detailed and updated records of calls in physical and electronic databases.
- Answered customer requests with information about product availability, pricing, shipping information and status updates.
- Set up and activated customer accounts.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Customer Service Representative
InspiriTec
Fort Knox, KY
08.2019 - 01.2021
- Set up customer accounts.
- Built client rapport while accurately processing and troubleshooting technical discrepancies through completion.
- Upheld strict quality control policies and procedures during customer interactions.
- Exceeded company productivity standards on consistent basis.
- Trained new employees on procedures and policies to maximize team performance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Deans List Christian Academy
Cecilia ky2019
Computer Technician - Computer and Information Systems Security
Elizabethtown Community And Technical College
Elizabethtown, KYSkills
- Quality improvement
- Root cause analysis
- Team player
- Computer literate
- Basic math skills
- Good at following instructions
- Deadline driven
- Friendly and hardworking
- Strong work ethic
- Call Center Operations
- Office equipment proficiency
- Project management abilities
- Courteous demeanor
- Sales expertise
- Filing and data archiving
Timeline
Life Insurance Agent
Symmetry Financial
03.2024 - Current
Sales and Dispatcher
Overhead Door CO of Louisville
01.2021 - 07.2021
Customer Service Representative
InspiriTec
08.2019 - 01.2021
High School Diploma -
Deans List Christian Academy
Computer Technician - Computer and Information Systems Security
Elizabethtown Community And Technical College