Noah DeTata
Flagstaff
Summary
Dynamic professional with a proven track record at Harkins Theatre, excelling in workflow management and customer service. Adept at training staff and resolving conflicts, I implemented strategies that enhanced guest experiences and improved team collaboration. My critical thinking and problem-solving skills drive operational excellence and foster a positive work environment.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Harkins Theatre
Arizona
05.2024 - 08.2024
- Assisted in managing daily operations of the theatre facility.
- Trained new employees on customer service protocols and operational procedures.
- Implemented strategies to improve guest experiences and service quality.
- Resolved customer inquiries and complaints effectively and professionally.
- Maintained cleanliness and safety standards throughout the theatre environment.
- Resolved conflicts between team members in an effective manner.
Volunteer
Boys Team Charity
Chandler
07.2022 - 07.2024
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Organized community events to promote youth engagement and charity outreach.
- Collaborated with team members to plan and execute fundraising initiatives.
Team Leader
Harkins
Chandler
11.2022 - 04.2024
- Supervised team operations, ensuring adherence to company standards and procedures.
- Coordinated daily tasks and assignments for team members effectively.
- Trained new staff on operational processes and safety protocols.
- Monitored workflow efficiency, identifying areas for process improvement.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Bachelor - Psychological Sciences
Northern Arizona University
Flagstaff, Arizona08.2024
Skills
- Workflow management
- Effective communication
- Critical thinking
- Problem solving
- Customer service
- Conflict resolution
- Staff training
Projects
Seeking to obtain experience in this area
Awards
- Dean's List, 12/01/24
- Magna Cum Laude, 05/01/24
Timeline
Assistant Manager
Harkins Theatre
05.2024 - 08.2024
Team Leader
Harkins
11.2022 - 04.2024
Volunteer
Boys Team Charity
07.2022 - 07.2024
Bachelor - Psychological Sciences
Northern Arizona University