Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Manager
Sportsman's Warehouse
Hillsboro, OR
10.2024 - Current
Managed daily operations, ensuring compliance with customer service and safety standards.
Trained and mentored team members on product knowledge and customer service techniques.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Department Manager
McDonald's
Corvallis, OR
09.2022 - 10.2024
Coordinated inventory management, optimizing stock levels to meet customer demand.
Analyzed sales data to identify trends, adjusting strategies to improve operational efficiency.
Developed schedules for staff to maximize productivity during peak hours.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Blower Truck Crew Member
Highway Fuel Co.
Salem, OR
05.2021 - 09.2021
Conducted pre-trip inspections, maintaining vehicle integrity and safety standards.
Handled high-pressure situations calmly, resolving any conflicts or challenges that arose during transport operations.
Loaded and secured cargo properly, minimizing damage during transit while maintaining load balance for safe handling of the vehicle.
Collaborated with team members to execute landscaping projects within scheduled timelines.
Education
Nuclear Engineering
Oregon State University
Corvallis, OR
High School Diploma -
McNary High School
Keizer, OR
06-2018
Skills
Customer service
Problem-solving
Training and mentoring
Personnel training and development
Certification
Department Manager Training Program: First Round Graduate