Noah Fuster
Mesa,AZ
Summary
Dynamic leader with a proven track record at EOS Fitness, adept in operations and sales management and strategic planning. Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities. Leveraged bilingual skills to expand market reach, achieving significant business growth. Expert in staff management and development, ensuring high levels of employee satisfaction and performance.
Overview
8
8
years of professional experience
Work History
General Manager
EOS Fitness
01.2023 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients.
- Managed budget development, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
Service Associate
HCOA Fitness
05.2021 - 11.2022
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Managed client accounts by updating information and processing transactions accurately.
Assistant Manager
Pacific Sunwear
04.2017 - 04.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
Associate of Science - Fire Science
Mesa Community College
Mesa12-2022
Skills
- Training and development
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
- Staff management
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Strategic planning
- Consistently meet goals
- Staffing
- Performance analysis
- Sales expertise
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
EOS Fitness
01.2023 - Current
Service Associate
HCOA Fitness
05.2021 - 11.2022
Assistant Manager
Pacific Sunwear
04.2017 - 04.2020
Associate of Science - Fire Science
Mesa Community College
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