Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Garza

San Antonio

Summary

Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.


I am always looking to give 110% and that only

Overview

3
3
years of professional experience

Work History

Client Service Representative

Opportunity Home
02.2023 - 04.2024
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about their eligibility with housing.
  • Responded to customer calls and emails to answer questions about eligibility/admission into program.
  • Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
  • Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.

Customer Service Representative

Direct Express
04.2021 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided excellent customer support and execution of active listening.

Education

Associate of Applied Science - Music Business

San Antonio College
San Antonio, TX
01.2025

Skills

  • Customer Support
  • Payment Processing
  • Call center experience
  • Customer Focus
  • Follow-up skills
  • Client Relations
  • File Management
  • Complaint Handling
  • Client Support
  • Service Recommendations
  • Sales Strategies

Timeline

Client Service Representative

Opportunity Home
02.2023 - 04.2024

Customer Service Representative

Direct Express
04.2021 - 01.2023

Associate of Applied Science - Music Business

San Antonio College
Noah Garza