Noah Gold
Maumelle,AR
Summary
Detail-oriented General Service Technician with expertise in vehicle maintenance and repair, troubleshooting, and customer service. Proven ability to complete repairs and enhance service efficiency through collaboration and effective communication.
Overview
6
6
years of professional experience
Work History
General Service Technician
Christian Brothers Automotive Corporation
Maumelle, AR
09.2025 - Current
- Conducted routine vehicle inspections to identify maintenance needs and ensure safety compliance.
- Performed oil changes, fluid exchanges, brake replacements, suspension repairs, alignments, battery, starting and charging system repairs, tire mount and balance and tire rotations to support service efficiency.
- Utilized diagnostic tools to troubleshoot vehicle issues and recommend appropriate repairs.
- Collaborated with technicians to improve workflow and enhance customer service experience.
- Assisted higher level technicians with more complex repairs and diagnostics
- Maintained cleanliness of work area and tools, adhering to safety protocols at all times.
Assistant Manager
Splash 10-Minute Oil Change
Maumelle, AR
02.2025 - 09.2025
- Managed daily operations to deliver efficient service and enhance customer satisfaction.
- Monitored staff performance, providing feedback and training to enhance team productivity.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Developed and maintained customer relationships, addressing inquiries and resolving issues promptly.
- Trained new team members on standard operating procedures and safety protocols.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Tire and Lube Technician
Jiffy Lube
Little Rock, AR
06.2024 - 02.2025
- Performed oil changes, tire rotations, and fluid replacements efficiently to ensure vehicle performance.
- Assisted customers with service recommendations based on vehicle needs and manufacturer specifications.
- Maintained cleanliness and organization of work area, adhering to safety protocols consistently.
- Diagnosed minor vehicle issues, providing solutions to improve customer satisfaction and retention.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engines.
Lube Technician
Splash 10-Minute Oil Change
Maumelle, AR
06.2022 - 06.2024
- Conducted oil changes efficiently, ensuring compliance with safety standards and operational protocols.
- Performed routine maintenance on vehicles, enhancing performance and extending service life.
- Assisted in training new technicians, fostering skill development and adherence to company procedures.
- Collaborated with team members to enhance service delivery efficiency and improve overall shop operations.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Grill Cook
Waffle House
North Little Rock, AR
03.2021 - 06.2022
- Operated grill stations efficiently during peak hours, ensuring timely food preparation and service.
- Monitored food quality and presentation standards to maintain consistency and customer satisfaction.
- Collaborated with kitchen team to streamline workflow and enhance overall kitchen efficiency.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Restocked and rotated food items according to expiry dates to minimize waste.
Education
Certificate of Proficiency - Emergency Medical Technology
Pulaski Technical College
North Little Rock, AR12.2024
Skills
- Power and hand tool operation
- Suspension systems
- Engine repair
- Vehicle inspections
- Battery services
- Fluid services
- Service reports
- Replacing parts
- Brake systems
- Tire services
Timeline
General Service Technician
Christian Brothers Automotive Corporation
09.2025 - Current
Assistant Manager
Splash 10-Minute Oil Change
02.2025 - 09.2025
Tire and Lube Technician
Jiffy Lube
06.2024 - 02.2025
Lube Technician
Splash 10-Minute Oil Change
06.2022 - 06.2024
Grill Cook
Waffle House
03.2021 - 06.2022
Certificate of Proficiency - Emergency Medical Technology
Pulaski Technical College