Operations Manager with over 7 years of experience in leadership, change management, and direct performance management. Servant leadership style that creates results, empowers other through example, and encourages teamwork.
Work History
Center Manager
4 Months
Biolife Plasma Services | 04.2026 - Current
Led center operations to ensure compliance with safety and regulatory standards.
Managed staff schedules, optimizing resource allocation for peak efficiency.
Developed training programs to enhance team performance and service quality.
Implemented process improvements that increased operational efficiency and reduced wait times.
Assistant Manager
1 Year 11 Months
BioLife | 05.2024 - 04.2026
Manage center performance, employee development, supply distribution, scheduling, hiring.
Supervisor
1 Year 7 Months
BioLife | 10.2022 - 05.2024
Performed supervisor duties, such as managing donors and employees, managing EHS committee, and helping create schedules and daily plans.
Lead tech
1 Year
BioLife | 10.2021 - 10.2022
Ensured a safe and efficient workplace and managed employee and donor concerns.
Apct
1 Year
BioLife | 10.2020 - 10.2021
Excelled in performance for all areas of the center.
Sample Processing Technician
1 Year 4 Months
Biolife Plasma Services | 06.2019 - 10.2020
Sustained operational integrity and maintained a productive work environment.