NOAH HARRELL
Tucker,GA
Summary
Highly efficient Customer Service Representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
CLERK/CUSTOMER SERVICE
QUICKTRIP
Atlanta, GA
03.2026 - Current
- Assisted customers with inquiries, orders, returns, and product information.
- Resolved customer complaints and concerns professionally and efficiently.
- Processed transactions, payments, refunds, and exchanges accurately.
- Maintained a friendly and professional attitude in high-volume environments.
- Responded to customer questions by phone, email, chat, and in person.
- Documented customer interactions and updated account information.
- Identified customer needs and recommended appropriate products or services.
- Followed up with customers to ensure issues were resolved and satisfaction was maintained.
- Collaborated with team members to resolve customer issues.
- Met or exceeded customer service, sales, and performance goals.
- Helped train new employees on customer service procedures and company policies.
HOTEL ASSOCIATE
MARRIOT
North Augusta, SC
09.2024 - 02.2026
- Greeted and assisted guests with check-in, check-out, and reservation needs in a professional and welcoming manner.
- Delivered exceptional customer service by promptly addressing guest inquiries, requests, and concerns to ensure satisfaction.
- Processed payments, room assignments, and account adjustments accurately using property management software.
- Maintained knowledge of hotel amenities, services, and local attractions to provide tailored recommendations.
- Collaborated with housekeeping and maintenance teams to uphold Marriott brand standards in room readiness and cleanliness.
- Resolved guest issues calmly and efficiently, enhancing guest loyalty and creating positive experiences.
- Supported daily operations including handling phone calls, emails, and administrative tasks.
PATIENT TRANSPORTER
GRADY MEMORIAL HOSPITAL
08.2020 - 08.2024
- Provide compassionate, respectful, and professional customer service to patients, families, and visitors.
- Assist patients with entering and exiting wheelchairs, stretchers, and beds while maintaining safety and comfort.
- Verify patient identification and follow hospital policies and safety procedures during transport.
- Communicate effectively with nurses, physicians, technicians, and other healthcare staff regarding patient transportation needs.
- Respond promptly to transport requests and prioritize assignments based on patient needs and urgency.
- Maintain patient privacy and confidentiality in accordance with hospital policies and HIPAA guidelines.
- Monitor patients during transport and promptly report changes in condition, discomfort, or safety concerns to appropriate medical staff.
- Maintain clean, safe, and properly functioning wheelchairs, stretchers, and other transport equipment.
- Demonstrate patience, empathy, and professionalism when assisting patients with diverse physical and emotional needs.
- Assist with moving patients safely while using proper body mechanics and hospital-approved transfer techniques.
- Provide directions and assistance to patients and visitors throughout the facility.
- Work effectively in a fast-paced healthcare environment while managing multiple transportation requests.
Education
High School Diploma -
Clarkston High School
Clarkston05.2015
Skills
- Customer satisfaction
- Efficient communicator
- Professional communication
- Team Collaboration
- Time management
- Attention to Detail
- Conflict resolution
- Adaptability
- Conflict Resolution
- Leadership
- Call handling
- Proactive
Timeline
CLERK/CUSTOMER SERVICE
QUICKTRIP
03.2026 - Current
HOTEL ASSOCIATE
MARRIOT
09.2024 - 02.2026
PATIENT TRANSPORTER
GRADY MEMORIAL HOSPITAL
08.2020 - 08.2024
High School Diploma -
Clarkston High School