Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Noah Hodgson-Downs

Savage,MD

Summary

Results-driven Bartender with over 8 years in upscale restaurants and high-volume bars. Delivers exceptional guest experiences and drives sales through strategic upselling and expert product knowledge. Skilled in craft cocktails, high-volume production, POS operations, and conflict resolution, fostering guest relations and training staff to enhance service quality.

Overview

9
9
years of professional experience

Work History

Bartender

Lakhouse Restaurant
Columbia, MD
09.2022 - Current
  • Provided high-quality beverage service in fast-paced environments while engaging customers.
  • Managed multiple drink orders and service demands simultaneously with speed and accuracy.
  • Developed repeat clientele through attentive service, professionalism, and relationship management.
  • Increased average guest checks by promoting menu items and specials consistently.

Bartender

Mutiny Pirate Bar & Island Grille
Elkridge, MD
01.2022 - 10.2022
  • Delivered high-energy customer service while preparing cocktails and managing high-volume bar operations to enhance guest satisfaction.
  • Crafted engaging guest experiences by effectively managing multiple orders and competing service priorities.
  • Executed efficient preparation of cocktails and beverages during peak service periods to meet high demand.

Bartender

Busboys and Poets
Columbia, MD
10.2021 - 08.2022
  • Prepared beverages, trained new staff for efficient service, and enhanced customer experience in high-volume restaurant.
  • Crafted a variety of cocktails to meet customer preferences. and created signature drinks for diverse clientele.
  • Provided exceptional customer service to enhance dining experience.
  • Managed bar inventory and restocked supplies regularly.

Bartender / Server

Uncle Julio's
Columbia, MD
05.2018 - 06.2019

Developed training program for new employees on service standards and operational procedures to elevate guest experience.

  • Supported sales growth through effective product recommendations and attentive service during promotions.
  • Ensured consistent adherence to operational standards during high-volume shifts.
  • Coordinated communication between team members, improving workflow efficiency.

Bartender / Trainer / Server

Buffalo Wild Wings
Columbia, MD
11.2017 - 05.2019
  • Trained new employees and upheld operational standards to drive consistent sales growth.
  • Trained incoming team members on service procedures and operational expectations.
  • Supported sales growth through product recommendations, promotions, and attentive service.

Education

High School Diploma -

Oakland Mills High School
Columbia, MD
01-2013

Business Administration

Bowie State University

Business Administration

Howard Community College

Skills

  • High-Volume Bartending
  • Cocktail mixology
  • Beverage knowledge
  • Menu knowledge
  • Sales upselling
  • Guest retention
  • Upscale Guest Service
  • Nightlife & Club Service
  • POS & Cash Handling
  • Cash management
  • Inventory & Product Management
  • Bar Setup & Breakdown
  • Speed & Multitasking
  • Staff Training & Leadership
  • Conflict management

Awards

Employee of the Month – 2012

Timeline

Bartender

Lakhouse Restaurant
09.2022 - Current

Bartender

Mutiny Pirate Bar & Island Grille
01.2022 - 10.2022

Bartender

Busboys and Poets
10.2021 - 08.2022

Bartender / Server

Uncle Julio's
05.2018 - 06.2019

Bartender / Trainer / Server

Buffalo Wild Wings
11.2017 - 05.2019

High School Diploma -

Oakland Mills High School

Business Administration

Bowie State University

Business Administration

Howard Community College
Noah Hodgson-Downs