Noah Isbell
Conroe
Summary
With 20 years of retail experience, I understand that business is not just about transactions-it's about connections. My journey has been driven by a passion for people, and I firmly believe they are the true heartbeat of the retail world. I have embraced the art of blending professionalism with humor, creating an engaging environment that fosters collaboration and camaraderie. Whether connecting with customers or empowering employees, I strive to build genuine relationships that inspire trust and loyalty. I recognize that every interaction is an opportunity to brighten someone's day, and I take pride in finding innovative ways to bridge the gap between products and the people who love them. My goal is to create memorable experiences that resonate on a human level, ensuring everyone feels valued and heard.
Overview
21
21
years of professional experience
Work History
Senior District Manager
Urban Outfitters
San Francisco
10.2019 - Current
- Led strategic development of District Managers while managing up to 24 retail locations, driving operational excellence and performance metrics.
- Implemented data-driven performance analysis for West region operations, identifying growth opportunities.
- Facilitated leadership development programmes focusing on Radical Candor, Sales Leading, and Adaptability Quotient.
- Spearheaded company-wide initiatives as field spokesperson, fostering best practices through leadership forums.
- Directed multi-territory operations during transitions, ensuring consistent performance standards and visual excellence.
- Established talent development programmes, resulting in successful promotions to multi-store leadership roles.
- Cultivated relationships with store managers through coaching, improving operational efficiency and sales conversions.
District Manager
Urban Outfitters
San Francisco
05.2017 - Current
- Directed operational strategy across 12 retail locations, achieving consistent performance metrics and visual standards.
- Coached managers on leadership techniques to enhance employee engagement and retention rates.
- Identified operational challenges, implementing process improvements that reduced costs by 10%.
- Developed onboarding processes for new managers, ensuring alignment with company values and objectives.
- Managed personnel matters in district including recruitment, hiring, performance reviews, and disciplinary actions.
- Conducted compliance audits to ensure adherence to company policies across all locations.
- Facilitated monthly leadership forums to promote best practices and foster collaboration among district managers.
District Merchandising Manager
Urban Outfitters, Inc.
Houston
10.2012 - 05.2017
- Spearheaded implementation of merchandising strategies across diverse locations to boost brand visibility and customer engagement.
- Developed and executed seasonal merchandising plans aligning product assortments with market trends.
- Collaborated with cross-functional teams to launch promotional events, driving foot traffic and increasing sales.
- Conducted market analysis to identify emerging trends, adjusting merchandising strategies in response.
- Executed visual merchandising standards across all locations, ensuring brand consistency and optimizing customer experience.
Various Leadership Positions
Urban Outfitters
Dallas
09.2004 - 10.2012
- Flagship Store Merchandiser. Georgetown Washington D.C., Northpark Center Dallas, Texas.
- Department Manager Dallas, Texas
Education
High School Diploma -
Conroe High School
Conroe, TX05-2002
Skills
- Employee motivation and leadership development
- Profit and performance management
- Strategic planning and team development
- Visual merchandising and styling
- Adaptability and radical candor
- Product strategy and space planning
- Recruitment and training
- Sales operations
Timeline
Senior District Manager
Urban Outfitters
10.2019 - Current
District Manager
Urban Outfitters
05.2017 - Current
District Merchandising Manager
Urban Outfitters, Inc.
10.2012 - 05.2017
Various Leadership Positions
Urban Outfitters
09.2004 - 10.2012
High School Diploma -
Conroe High School