Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Noah Lair

College Station

Summary

Catering Manager with a proven track record at Stella Southern Cafe, excelling in customer service and catering operations. Successfully increased sales through strategic marketing and menu development, while fostering strong relationships with clients. Adept at problem-solving and leading teams to deliver exceptional dining experiences, ensuring high levels of guest satisfaction.

Overview

7
7
years of professional experience

Work History

Catering Manager

Stella Southern Cafe
College Station
03.2024 - Current
  • Oversaw all catering operations, including invoicing, delivery coordination, and event execution.
  • Resolved customer complaints to enhance satisfaction and encourage repeat business.
  • Gathered guest feedback on food quality and addressed concerns promptly.
  • Collaborated with chef to develop a comprehensive menu, accommodating dietary restrictions.
  • Increased catering sales through strategic marketing and relationship-building initiatives.
  • Managed inventory control to optimize supply availability and minimize waste.

Dining Room Assistant

Stella Southern Cafe
College Station
06.2018 - Current
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Delivered food orders to tables in a timely manner.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Cleared dishes from tables after meals were finished.
  • Maintained cleanliness of dining room areas.

Server

Harvey Washbangers
College Station
09.2023 - 03.2024
  • Took care of tables, building relationships and ensuring everyone received quality food.
  • Promoted specials and highlighted new beers on tap to boost sales.
  • Maintained knowledge of ever-changing menu including dietary restrictions, preparation methods, and plating layouts.
  • Provided exceptional service to high volume of daily customers.
  • Presented menus and answered questions regarding items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Server

Clementine's Kitchen
Bryan
06.2023 - 09.2023
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Education

High School Diploma -

Homeschool
College Station, TX
05-2023

Skills

  • Customer service
  • Food and beverage sales
  • Adaptability and flexibility
  • Team leadership
  • Catering operations
  • Menu development
  • Problem solving
  • Marketing

Accomplishments

  • Best Caterer of the Brazos Valley 2024
  • Best Breakfast Restaurant of the Brazos Valley 2019-2022 & 2024

Affiliations

  • Backpacking
  • Painting
  • Reading

References

References available upon request.

Timeline

Catering Manager

Stella Southern Cafe
03.2024 - Current

Server

Harvey Washbangers
09.2023 - 03.2024

Server

Clementine's Kitchen
06.2023 - 09.2023

Dining Room Assistant

Stella Southern Cafe
06.2018 - Current

High School Diploma -

Homeschool

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