Summary
Overview
Work History
Education
Skills
Timeline
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Noah Lindsay

Rosemount,MN

Summary

Dynamic professional with a proven track record at Hope Fieldhouse, excelling in customer service and team leadership. Enhanced customer satisfaction through effective complaint resolution and upselling strategies. Skilled in money handling and staff supervision, fostering a positive work environment that drives repeat business and operational efficiency. Adept in spontaneous maintenance upkeep of facilities.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Hope Fieldhouse
03.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Track and Field Coach

Rosemount High School
03.2024 - Current
  • Boosted team morale by consistently providing constructive feedback and celebrating individual achievements.
  • Developed strong communication skills among team members, encouraging active listening and constructive dialogue during group discussions.
  • Evaluated athlete progress regularly, adjusting training plans as needed to optimize results over time.
  • Consistently enforced disciplinary policies fairly among all team members, maintaining a high standard of conduct on and off the field.
  • Traveled across the state for various track events

Head of Maintenance and Security

Hope Fieldhouse
09.2022 - Current
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Dealt with workout equipment maintenance
  • In charge of lawn care and outdoor trash clean up
  • Install and monitor all security cameras
  • On-Call for overwhelmed or unequipped staff

Service Advisor and Greeter

Apple Autos
10.2023 - 05.2024
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Sales Associate

Under Armour
06.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Rosemount High School
Rosemount, MN
06-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making(Spontaneous)
  • Upselling/ Deal Making
  • Customer relations
  • Staff supervision
  • Coachable
  • Handy

Timeline

Assistant Manager

Hope Fieldhouse
03.2024 - Current

Track and Field Coach

Rosemount High School
03.2024 - Current

Service Advisor and Greeter

Apple Autos
10.2023 - 05.2024

Head of Maintenance and Security

Hope Fieldhouse
09.2022 - Current

Sales Associate

Under Armour
06.2021 - 01.2022

High School Diploma -

Rosemount High School

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