Noah Mancheski
West Allis,WI
Summary
Skilled team player with strong background in management and customer service. Works well independently to handle assignments and strong ability to unite a team in a common goal. Quick learner with the desire and drive to help others. Dedicated and invested in career path.
Overview
6
6
years of professional experience
1
1
Certification
Work History
911 Dispatcher/Telemcommunicator
City of West Allis
West Allis, WI
10.2021 - Current
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Provided pre-arrival instructions to callers in life threatening situations.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
Shift Leader
KND INC (Culvers)
Oak Creek, WI
11.2017 - 08.2021
- While working at Culvers, I have advanced through the ranks within from a kitchen worker to trainer, and to shift leader.
- I have also been given responsibilities in handling money, opening and closing the store alone, and managing staff.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Associates Degree - Criminal Justice
Waukesha County Technical College
08-2021
High School Diploma -
Cudahy High School
Cudahy, Wisconsin06-2020
Skills
- Operations management
- Team motivation
- Problem-solving
- Teamwork
- Social
- Dedicated
- Open minded
- Patient
- Calm under pressure
- Active Listening
Certification
- EMD Certified
- Time/Portal Certified
Timeline
911 Dispatcher/Telemcommunicator
City of West Allis
10.2021 - Current
Shift Leader
KND INC (Culvers)
11.2017 - 08.2021
Associates Degree - Criminal Justice
Waukesha County Technical College
High School Diploma -
Cudahy High School
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