Noah Melgoza
porter
Summary
Results-driven professional with a strong background in customer service and team motivation. Skilled in multitasking, workload management, and training staff to improve performance. On time and love to work! I have no trouble lifting and working in the heat!
Overview
8
8
years of professional experience
Work History
Assistant Manager
Family Dollar
Porter Tx
08.2023 - Current
- Assisted in managing daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored new employees on company policies and procedures for improved performance.
- Implemented visual merchandising techniques to enhance product displays and drive sales.
- Resolved customer complaints efficiently, fostering a positive shopping experience and loyalty.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Sales Associate
Family Dollar
Crockett, TX
01.2023 - 07.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness to ensure a welcoming environment.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer service.
Key Holder
Dollar General
Crockett, TX
04.2020 - 09.2021
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on customer service best practices.
- Managed cash handling processes, including register reconciliation and bank deposits.
- Monitored inventory levels, facilitating timely stock replenishment to meet customer demand.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Lumber Yard Worker
Custom Cut Lumber
Alto Tx
09.2018 - 06.2019
- Operated various saws and cutting tools to process lumber efficiently.
- Maintained inventory accuracy by conducting regular stock counts and updates.
- Assisted in loading and unloading materials for customer orders and deliveries.
- Ensured compliance with safety regulations while handling heavy machinery and equipment.
- Oversaw daily operations, ensuring optimal use of resources and staff productivity.
- Loaded lumber and building materials into storage facilities.
- Enhanced lumber yard efficiency by organizing and maintaining inventory.
Education
High School Diploma -
Brooksville Technical School
Porter TxSkills
- Customer service
- Customer relations
- Team motivation
- Workload management
- Multitasking
- Organizational skills
- Active listening
Timeline
Assistant Manager
Family Dollar
08.2023 - Current
Sales Associate
Family Dollar
01.2023 - 07.2023
Key Holder
Dollar General
04.2020 - 09.2021
Lumber Yard Worker
Custom Cut Lumber
09.2018 - 06.2019
High School Diploma -
Brooksville Technical School