NOAH MORRIS
San Diego,CA
Summary
Highly motivated individual looking to secure employment with a company that offers a consistently positive but challenging atmosphere for collaboration for the betterment of the organization and its clients.
Overview
11
11
years of professional experience
Work History
Front Desk Associate/Housekeeping Supervisor
Best Western Hotel
03.2024 - Current
- Resolved guest inquiries, complaints, and service requests with professionalism.
- Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
- Coordinated daily assignments, room status updates, and shift coverage to support smooth operations.
- Resolved guest housekeeping requests promptly, ensuring consistent service and quick room recovery.
- Managed check-in and check-out processes using property management system.
- Processed reservations, cancellations, and rate changes accurately across booking channels.
- Trained new front desk staff on service standards, procedures, and system use.
- Verified payments, folios, and billing details to maintain accurate front desk records.
Sales and Customer Service Associate
Sports Fever
09.2018 - 01.2025
- Recognizing and supporting team and individual sales and metric goals
- May perform various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders
- Maintains merchandise including proper rotation, storage, stocking, and pricing promptly/accurately
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management
Wellness Coach
YMCA
10.2017 - 12.2021
- Identified and supported health seekers in the Wellness Center, connecting them with staff and members to foster meaningful relationships. Create a welcoming, non-threatening, and educational environment in the Wellness Center. Be a positive role model to members in the Wellness Center by identifying and striving towards personal health and wellness goals and by staying current with industry-related technology and health and wellness trends.
- Knows and abides by YMCA policies and procedures to include all personnel policies, facility policies, accident reports, incident reports, and the code of conduct as outlined in the Personnel Handbook and Emergency Procedures. Utilize equipment repair tools and guidelines as instructed by the Wellness Director.
- Work as a team player, supporting coworkers and the mission of the YMCA in the community. Demonstrate support for special events by participating, recruiting participants, and aiding in delivery of those events at mutually agreeable times.
- Work to ensure a neat, clean, and organized Wellness Center, including all workout areas, paperwork, towels, and cleaning supplies.
- Executed additional responsibilities determined by the Health & Wellness Director.
Mover
Ace Relocations & Systems
04.2016 - 12.2016
- Moved and unloaded residential and office items, including desks, chairs, cabinets, and bookcases, ensuring careful handling and placement
- Assisted in assembling and disassembling furniture and other home/office items to facilitate smooth relocation processes
- Tracked and managed full inventory to ensure accurate accountability during moving operations
Sales Associate
Shoe Palace
09.2015 - 12.2015
- Responsible for keeping database of returned products and making notes on each customer service transaction
- Consistently achieved or surpassed sales goals while ensuring high levels of customer satisfaction
- Assisted in creating promoting and executing a wide variety of promotional sales and marketing plans
Education
High School Diploma -
The Charter School of San Diego
San Diego01-2015
Skills
- Operational Coordination
- Guest relations
- Microsoft Office
- Staff training
- Problem-solving skills
- Effective Communication
- Relationship building
- Continuous Learning
Timeline
Front Desk Associate/Housekeeping Supervisor
Best Western Hotel
03.2024 - Current
Sales and Customer Service Associate
Sports Fever
09.2018 - 01.2025
Wellness Coach
YMCA
10.2017 - 12.2021
Mover
Ace Relocations & Systems
04.2016 - 12.2016
Sales Associate
Shoe Palace
09.2015 - 12.2015
High School Diploma -
The Charter School of San Diego