Noah Raatz
Rochester,MN
Summary
Ambitious and versatile professional combining retail leadership experience as a Shift Manager with extensive hands-on construction expertise in decks, framing, bathroom/flooring remodels, and finishing work. Passionate about mastering industry knowledge far beyond the basics to provide credible, solutions-focused sales support. Proven ability to lead teams, solve complex problems, drive results, and build lasting customer relationships — eager to bring relentless drive and adaptability to a dynamic sales role.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden Restaurant
Rochester, Minnesota
04.2026 - 06.2026
- Provided excellent customer service to enhance guest dining experiences.
- Collaborated with team members to improve service flow during busy shifts.
- Addressed guest inquiries and resolved complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Trained new employees on restaurant procedures and plating techniques.
Shift Manager
Kwik Trip
Albert Lea, Minnesota
01.2023 - 04.2026
- Drove shift sales through targeted upselling and product recommendations, consistently meeting or exceeding daily revenue goals.
- Led and motivated teams of 5–10 coworkers, providing training that improved service speed and customer satisfaction scores.
- Managed high-volume customer interactions, resolving complaints effectively to turn dissatisfied guests into loyal repeat customers.
- Oversaw inventory levels and merchandising during shifts, optimizing product availability to support sales performance.
- Handled cash reconciliation and loss prevention, maintaining accuracy in a fast-paced retail environment.
Construction Laborer
Scott Tomson Construction
Albert Lea, Minnesota
03.2021 - 04.2025
- Built custom decks and performed complete house framing for residential projects, ensuring structural integrity and client satisfaction while meeting tight deadlines.
- Led bathroom and flooring remodels from demolition to finish, including precise measurements, material selection, and quality finishes that enhanced property value.
- Executed interior/exterior painting projects and concrete work, delivering high-quality results that improved aesthetics and durability for homeowners.
- Operated and safely transported heavy equipment and materials across job sites, demonstrating strong logistical planning and adherence to safety standards.
- Collaborated with homeowners, contractors, and teams to assess project needs, troubleshoot issues on-site, and deliver solutions that exceeded expectations.
- Managed multiple phases of renovation projects simultaneously, maintaining organization and efficiency in fast-paced, weather-variable environments.
- Applied technical knowledge of building codes, materials, and best practices to recommend optimal solutions during remodeling and restoration work.
Education
Some College (No Degree) - Computer Science/Criminal Justice
RCTC
Rochester06-2026
Skills
- Consultative Sales & Customer Needs Assessment
- Technical Construction & Restoration Expertise
- Project Management & Estimation
- Team Leadership & Staff Development
- Problem-Solving & Adaptive Solutions
- Revenue Generation & Upselling
- Client Relationship Building & Service Excellence
- Equipment Operation, Logistics & Safety Compliance
Timeline
Server
Olive Garden Restaurant
04.2026 - 06.2026
Shift Manager
Kwik Trip
01.2023 - 04.2026
Construction Laborer
Scott Tomson Construction
03.2021 - 04.2025
Some College (No Degree) - Computer Science/Criminal Justice
RCTC