Experienced customer service and sales professional who has worked in many facets of the service and sales industry looking to apply my years of expertise delivering exceptional customer service and accurate money-handling to an established, customer-centric tech firm.
- Exceeded sales targets by 14% by upselling appetizers and drinks based on specific tastes of diners.
- Delivered prompt service while assisting management and other servers.
- Verified dietary restrictions of guests were adhered to, guiding guests to 16 specialty menu items.
- Monitored and communicated guest wait times.
- Enhanced customer satisfaction to their needs and providing personalized customer service.
- Researched and identified ideal prospects, reaching out to over 100 leads daily.
- Scheduled at least 5 B to C appointments monthly.
- Worked with management to streamline potential leads.
- Utilized multi-channel outreach to clients.
- Put personal program in place for follow-ups.
- Nurtured relationships with warm leads and answered technical questions related to investment opportunities.
- Scheduled appointments between prospects and Sales team.
- Directed scheduling of delivery drivers, ensuring 100% of orders were delivered on time.
- Executed exceptional service to ensure customers' repeat business.
- Supervised the restaurant closing process by totaling deliveries and collecting money from customers.
- Graduated as an eagle scout from the Boy Scouts of America. Built prayer garden for St. Patrick Catholic Church as eagle scout project.
- First chair cello player in full orchestra.
-Graduated high school in three years.
- CPR certified.