Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Noah Ross

Glendale,AZ

Summary

Experienced customer service and sales professional who has worked in many facets of the service and sales industry looking to apply my years of expertise delivering exceptional customer service and accurate money-handling to an established, customer-centric tech firm.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

P.F. Chang's Bistro
01.2022 - Current

- Exceeded sales targets by 14% by upselling appetizers and drinks based on specific tastes of diners.

- Delivered prompt service while assisting management and other servers.

- Verified dietary restrictions of guests were adhered to, guiding guests to 16 specialty menu items.

- Monitored and communicated guest wait times.

- Enhanced customer satisfaction to their needs and providing personalized customer service.

Account Executive

METAplexus
01.2022 - 05.2023

- Researched and identified ideal prospects, reaching out to over 100 leads daily.

- Scheduled at least 5 B to C appointments monthly.

- Worked with management to streamline potential leads.

- Utilized multi-channel outreach to clients.

- Put personal program in place for follow-ups.

- Nurtured relationships with warm leads and answered technical questions related to investment opportunities.

- Scheduled appointments between prospects and Sales team.

Lead Expo

Sandbar Mexican Grill
01.2020 - 01.2022

- Directed scheduling of delivery drivers, ensuring 100% of orders were delivered on time.

- Executed exceptional service to ensure customers' repeat business.

- Supervised the restaurant closing process by totaling deliveries and collecting money from customers.

Education

Engineering

Paradise Valley College
Phoenix, AZ
10.2024

Diploma -

Paradise Valley High School
Phoenix, AZ
01.2020

Skills

  • Problem-solving
  • Exceptional Customer Service
  • Accountable
  • Adaptable
  • Detail-oriented
  • Critical Thinking
  • Interpersonal Skills
  • Strong work ethic

Accomplishments

- Graduated as an eagle scout from the Boy Scouts of America. Built prayer garden for St. Patrick Catholic Church as eagle scout project.

- First chair cello player in full orchestra.

-Graduated high school in three years.

Certification

- CPR certified.

Timeline

Server

P.F. Chang's Bistro
01.2022 - Current

Account Executive

METAplexus
01.2022 - 05.2023

Lead Expo

Sandbar Mexican Grill
01.2020 - 01.2022

Engineering

Paradise Valley College

Diploma -

Paradise Valley High School
Noah Ross