Noah Smith
Austin,TX
Summary
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
5
5
years of professional experience
Work History
Server
Doc Bs
04.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Lupe Tortilla
01.2023 - 04.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Cover 3
03.2022 - 01.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Server Trainer
Flix Brewhouse
08.2021 - 02.2022
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server
The Kenney Fort British Pub
09.2020 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Cedar Ridge High School
Round Rock, TXSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Food running
- Menu memorization
- High volume dining
- Task prioritization
Timeline
Server
Doc Bs
04.2023 - Current
Server
Lupe Tortilla
01.2023 - 04.2023
Server
Cover 3
03.2022 - 01.2023
Server Trainer
Flix Brewhouse
08.2021 - 02.2022
Server
The Kenney Fort British Pub
09.2020 - 08.2021
Cedar Ridge High School
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