NOAH SOLIZ
Alton,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Well-qualified Realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Realtor
Independent Contrator
Mission, TX
03.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Wrote contracts to outline sales and purchases of properties.
- Oversaw marketing initiatives to drive consistent revenue growth.
- Developed marketing and promotional strategies to increase event attendance.
- Analyzed marketing campaigns using key metrics and performance indicators.
- Coordinated implementation of marketing and social media strategies.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Inside Sales Representative
Conversion Monster
Afton, TX
01.2022 - 12.2025
- Answered customers' questions regarding properties, prices, and availability.
- Coordinated appointments to show marketed properties.
- Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
- Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
- Negotiated offers between buyers and sellers to support mutually-beneficial contracts.
- Worked effectively in fast-paced environments.
- Increased client retention by consistently delivering exceptional service and support.
- Built strong relationships with clients and colleagues, fostering positive work environment.
- Proven ability to learn quickly and adapt to new situations.
- #1 sales in department for 10 months in a row.
Lead Teller
Wells Fargo bank
Edinburg, TX
01.2013 - 01.2020
- Ranked #1 (out of 150) Tellers in Rio Grande Valley/El Paso region in sales for Quarter 2,3 and 4 in 2015.
- Ranked #1 (out of 125) Tellers in Rio Grande Valley/El Paso Region in sales for Quarter 1 and 2 in 2016.
- Achieved Star Service Award Champion for Outstanding customer service in 2016 and 2017 in market and top 10% nation.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Stocked supplies for customers and personal teller station.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Education
Associate of Arts - Associate of Arts
South Texas College
Mcallen, TX02.2013
Skills
- Strategic Sales Knowledge
- Real Estate Marketing
- Account Management
- Creative Problem Solving
- Consumer Banking
- Complaint Resolution
- Service Standard Compliance
- Administrative Support
Additional Information
Licensed Real Estate Agent
Certification
- [IT Support] in Training - [October 2022]
- Certified [Tax Specialist], [Intuit]
Languages
Spanish
Professional Working
Timeline
Realtor
Independent Contrator
03.2024 - Current
Inside Sales Representative
Conversion Monster
01.2022 - 12.2025
Lead Teller
Wells Fargo bank
01.2013 - 01.2020
Associate of Arts - Associate of Arts
South Texas College