Noah Warner
Houston
Summary
I am Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Data Entry Specialist
Meaningful Pioneers
11.2022 - 12.2023
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Youth Counselor Assistant
Ymca Of Greater Houston
05.2023 - 08.2023
- Served as a reliable resource to both youths and their families, offering guidance and support throughout the counseling process.
- Enhanced youth engagement by incorporating interactive activities and group discussions in counseling sessions.
- Assisted in coordinating events and activities that promoted social skills development and healthy peer interactions.
- Provided one-on-one support for youths struggling with unique challenges while also offering mentorship within a group setting.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
IT Support Specialist
DC Solutions
09.2021 - 07.2022
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for [Number] employees.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Optimized network performance with regular maintenance checks, software updates, and hardware upgrades.
- Answered questions and provided information to customers about new software or hardware.
- Provided remote support for off-site employees, resolving issues quickly without sacrificing job performance.
- Managed hardware inventory, ensuring proper allocation of resources and prompt replacement of outdated equipment.
Education
High School Diploma -
Houston Academy For International Studies
Houston, TX06.2022
Skills
- Spreadsheet Management
- Fast Typing Speed
- Data Collection
- Data Processing
- Error Detection
- Information Verification
- Compiling Data
- Work Prioritization
- Customer Relationship Management
- Maintains confidentiality
- Quality Assurance
- Technical Support
- Fast Learner
Timeline
Youth Counselor Assistant
Ymca Of Greater Houston
05.2023 - 08.2023
Data Entry Specialist
Meaningful Pioneers
11.2022 - 12.2023
IT Support Specialist
DC Solutions
09.2021 - 07.2022
High School Diploma -
Houston Academy For International Studies
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