Noah Zielke
Chick N Out
Rochester,NY
6
years of professional experience
Reliable professional with extensive experience in customer relationship management and lead development. Adept at utilizing CRM software to track interactions and improve lead conversion rates, ensuring high levels of customer satisfaction and loyalty.
Work History
Business Development Center Agent
1 Year 1 Month- Conducted outbound calls to engage potential customers and generate leads.
- Assisted in scheduling sales appointments to optimize workflow and enhance customer satisfaction.
- Collaborated with sales team to develop strategies for improving lead conversion rates.
- Assisted in scheduling service appointments to optimize workflow and enhance customer satisfaction.
- Provided product knowledge and support to customers, addressing inquiries effectively.
Shift Leader
1 Year 6 Months- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new staff on food preparation and customer service protocols.
- Implemented workflow improvements, enhancing team productivity during peak hours.
- Resolved customer complaints effectively, maintaining high satisfaction rates in service delivery.
Client Coordinator
1 Year 9 Months- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Established long-term relationships with clients by consistently delivering exceptional service.
- Scheduled all shifts for PCAs and LPNs to make sure patients had consistent coverage.
Business Development Center Agent
2 Years 3 Months- Conducted outbound calls to engage potential customers and generate leads.
- Assisted in scheduling sales appointments to optimize workflow and enhance customer satisfaction.
- Utilized CRM software to track interactions and follow up with prospects efficiently.
- Collaborated with sales team to develop strategies for improving lead conversion rates.
- Provided product knowledge and support to customers, addressing inquiries effectively.
Business Development Center Agent
1 Year- Conducted outbound calls to engage potential customers and generate leads.
- Assisted in scheduling sales appointments to optimize workflow and enhance customer satisfaction.
- Utilized CRM software to track interactions and follow up with prospects efficiently.
- Collaborated with sales team to develop strategies for improving lead conversion rates.
- Provided product knowledge and support to customers, addressing inquiries effectively.
Education
High School Diploma
Skills
CRM software
CRM proficiency
Customer relationship management
Lead development
Business development
Problem-solving
Problem-solving abilities
Time management
Dependability
Reliability
Relationship building
Timeline
Business Development Center Agent
Cortese Automotive Group
08.2025 - CurrentRead More
Shift Leader
Chick N Out
03.2025 - CurrentRead More
Client Coordinator
Maxim Healthcare
11.2023 - 08.2025Read More
Business Development Center Agent
Matthews Automotive
08.2021 - 11.2023Read More
Business Development Center Agent
Bob Johnson Automotive
08.2020 - 08.2021Read More
Hilton High School
High School Diploma
Read More