Nobel Stanley
Tempe,AZ
Summary
Dedicated professional with an extensive background in customer interactions and service solutions. Valuable experience in addressing and resolving customer/product issues and organization. Known for positive energy, collaboration, effective communication, reliability, flexibility, and diligence.
Overview
7
7
years of professional experience
Work History
Customer Service Representative - Chat Tech Support
Spectrum
09.2025 - 12.2025
- Provided support to Spectrum customers through a web-based chat system while maintaining a positive and professional attitude.
- Resolved questions and concerns regarding video, internet, and phone products and services through effective communication and problem-solving skills.
- Addressed advanced technical inquiries using diagnostic tools to keep communications and technology services running.
- Determined the need for field technician visits and created service appointments to solve technical issues.
Delivery Driver
Amazon Third Party: Fast and Forward LLC
04.2025 - 07.2025
- Operated a handheld device to scan packages, record updates, and follow delivery routes promptly.
- Delivered packages efficiently, while operating a company owned van, ensuring timely arrival at customers locations.
- Loaded and organized up to 200 packages into a delivery van in 12 minutes.
- Maintained a positive and professional attitude when interacting with customers and teammates.
- Laid off due to business closure
Supervisor
Sheetz
08.2018 - 03.2025
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Troubleshot store and kitchen equipment issues including; cash register, lottery machine, oven, gas pump, soda dispenser, and freezer.
- Performed daily reconciliation procedures to ensure accurate financial reporting and compliance.
- Demonstrated a positive and welcoming attitude while interacting with customers, co-workers, and vendors.
- Leads a team of 4-5 employees, delegating tasks and expectations to maintain throughout the shift.
- Trained and mentored new staff, enhancing team performance and service efficiency.
Development and Grants Intern
The Arts Council of Greater Greensboro
05.2023 - 07.2023
- Facilitate the migration to a new donor database, meticulously verifying data accuracy for 4000 patrons.
- Assemble and deliver acknowledgments via letter, email, and phone call to over 150 donors.
Education
Bachelor of Arts - Arts Administration, American Sign Language
University of North Carolina At Greensboro
Greensboro, NC08.2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Organization
- Relationship building
- Inventory management
- Staff training
Timeline
Customer Service Representative - Chat Tech Support
Spectrum
09.2025 - 12.2025
Delivery Driver
Amazon Third Party: Fast and Forward LLC
04.2025 - 07.2025
Development and Grants Intern
The Arts Council of Greater Greensboro
05.2023 - 07.2023
Supervisor
Sheetz
08.2018 - 03.2025
Bachelor of Arts - Arts Administration, American Sign Language
University of North Carolina At Greensboro