Noble Coburn
Allegan,MI
Summary
Dynamic Patient Care Representative with experience at Beacon Health, excelling in patient registration , patient care and insurance verification. Proven ability to enhance patient satisfaction through effective communication and relationship building. Skilled in maintaining patient confidentiality and managing records, ensuring compliance with industry standards while optimizing care delivery. Currently in the Occupational Therapy Assistant Program.
Overview
6
6
years of professional experience
Work History
Patient Care Representative
Beacon Health
03.2025 - Current
- Work in the Emergency Room
- Assisting patients with registering to be seen in the Emergency Room and insurance verification processes.
- Facilitate effective communication between patients and healthcare providers to ensure optimal care delivery.
- Collaborated with multidisciplinary teams to streamline patient intake and discharge processes.
- Supported billing processes by verifying insurance coverage and addressing discrepancies as needed.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Managed patient inquiries and resolved issues promptly, enhancing overall patient satisfaction.
- Maintained accurate patient records in electronic health record systems for efficient data retrieval.
Waitress
Florentine Ristorante/lounge Michigan
04.2022 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed orders accurately using POS system, enhancing efficiency.
- Trained new team members on restaurant procedures and service standards.
Office Manager
Clark's White Glove Delivery
11.2021 - 09.2023
- Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling and coordination of deliveries, optimizing routes for timely service.
- Developed and maintained relationships with vendors, enhancing service quality and cost efficiency.
- Implemented office procedures that improved overall productivity and reduced operational delays.
- Monitored inventory levels, facilitating timely procurement of office supplies and equipment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Liquid Manufacturing Specialist
Perrigo
11.2019 - 10.2021
- Created Liquid over the counter medications based on a recipe card
- Led cross-functional teams to improve manufacturing processes and enhance product quality.
- Developed and implemented standard operating procedures to streamline production workflows.
- Trained and mentored junior staff on equipment operation and safety protocols.
- Analyzed production data to identify inefficiencies and recommend process improvements.
- Implemented quality control measures that ensured compliance with industry standards.
Education
Occupational Therapy
Grand Rapids Community College
Grand Rapids, MI04-2028
Skills
- Organizational skills
- Billing processes
- Multitasking
- Patient-focused care
- Patient confidentiality
- Relationship building
- Patient chart maintenance
- Patient registration
- Insurance verification
- Extensive medical terminology knowledge
- Patient management
- Patient relations
Timeline
Patient Care Representative
Beacon Health
03.2025 - Current
Waitress
Florentine Ristorante/lounge Michigan
04.2022 - 03.2025
Office Manager
Clark's White Glove Delivery
11.2021 - 09.2023
Liquid Manufacturing Specialist
Perrigo
11.2019 - 10.2021
Occupational Therapy
Grand Rapids Community College