Noe LaRose
Advanced Repair Agent
Palmetto,Florida
Summary
To uphold the values of my work establishment, gain experience working in retail and ensure a healthy and communicative workplace for other associates. Reliable Store Receiver with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.
- Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Advanced Repair Agent
Geek Squad - Best Buy
Bradenton, FL
12.2022 - Current
- Adjusted machine settings to maximize performance and equipment longevity.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Documented changes and actions in computer-based tracking system.
Store Receiver
Whole Foods Market
Sarasota, FL
01.2022 - 11.2022
- Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Coordinated warehouse organization scheme and product placements.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Regularly reviewed invoices and double-checked orders.
- Recorded regular progress and issues with products.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Customer Associate
Geek Squad - Best Buy
Bradenton, Florida
10.2020 - 01.2022
- Recommended items to customers based on specific needs and explained features and benefits.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Documented customer concerns and inquiry resolutions in internal computer system.
- Researched and resolved account and service problems with friendly, knowledgeable support.
Merchandising Specialist
Best Buy
Bradenton, Florida
08.2018 - 10.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
Education
Associate of Arts - Information Technology
State College of Florida
Bradenton, FL 08.2017 - 05.2021
Bachelor’s Degree - Information Science
University of South Florida
Tampa, FL 08.2021 - Current
Various Honors and Advanced Placement - Electives
Manatee School For The Arts
05.2017
Skills
- Capability of lifting 50lbs and above
- Upholding requests accepted from associates, customers and leaders alike
- Communication skills, being honest but not condescending with associates and customers alike
- Inventory Recordkeeping
- Box and Container Packing
- Software Repair
- Hardware Diagnostics
- Component Replacements
- Hardware and Software Installation
Timeline
Advanced Repair Agent
Geek Squad - Best Buy
12.2022 - Current
Store Receiver
Whole Foods Market
01.2022 - 11.2022
Bachelor’s Degree - Information Science
University of South Florida
08.2021 - Current
Customer Associate
Geek Squad - Best Buy
10.2020 - 01.2022
Merchandising Specialist
Best Buy
08.2018 - 10.2020
Associate of Arts - Information Technology
State College of Florida
08.2017 - 05.2021
Various Honors and Advanced Placement - Electives
Manatee School For The Arts
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