Noe Mejia
CVS Pharmacy
Las Cruces,NM
21
years of professional experience
Dynamic Pharmacy Manager with extensive experience at CVS Pharmacy, excelling in patient education and workflow optimization. Proven track record in enhancing inventory management and staff performance, leading to improved service delivery and customer satisfaction. Skilled in regulatory compliance and training, fostering a high-performing team dedicated to quality care.
Work History
Pharmacy Manager
5 Years 2 Months- Assisted with daily pharmacy operations while adhering to regulations and safety protocols.
- Managed inventory to align stock levels with patient needs and reduce waste.
- Supported training and mentoring of pharmacy staff to improve team performance and service quality.
- Facilitated workflow enhancements to boost efficiency in prescription processing and customer interactions.
- Informed patients about potential drug interactions, side effects, and best administration practices.
- Oversaw pharmacy staff performance to enhance productivity and customer satisfaction.
- Guided pharmacy interns and newly hired pharmacy technicians during their training.
- Resolved customer complaints in a professional manner by conducting thorough investigations to address issues effectively.
- Promoted a customer-focused atmosphere in the pharmacy to build lasting patient loyalty.
Pharmacy Manager
7 Years- Managed 24 hour pharmacy which was among the busiest around the country.
- Was the only compounding pharmacy at the time with multiple levels on non-sterile preparations including liquids, suppositories, creams and ointments.
- Managed all aspects of pharmacy including but not limited to staff schedules, ordering and compliance tasks (licensing, operational modules).
- Administered vaccines as well medication reconciliation for patients, drug utilization reviews and consultation of drugs for our patients.
Pharmacy Manager
9 Years- Led pharmacy operations to ensure compliance with state and federal regulations.
- Mentored and trained staff on pharmaceutical best practices and customer service excellence.
- Streamlined inventory management processes, reducing medication shortages and improving stock accuracy.
- Conducted regular performance evaluations, fostering a culture of continuous improvement among team members.
- Managed budgetary planning for pharmacy operations, ensuring financial targets were met consistently.
- Analyzed workflow efficiencies, resulting in improved service delivery times for patients.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Education
Bachelor of Science - Spanish
- Pharmacy
Bachelor of Science - Biology
Skills
Patient education and counseling
Workflow optimization
Prescription verification
Pharmacy operations management
Regulatory compliance
Drug inventory management
Training and mentoring
Staff training
Timeline
Pharmacy Manager
CVS Pharmacy
06.2021 - CurrentRead More
Pharmacy Manager
Walgreens
05.2014 - 05.2021Read More
Pharmacy Manager
Walmart
05.2005 - 05.2014Read More
University of New Mexico
Bachelor of Science from Spanish
Read More
University of New Mexico
from Pharmacy
Read More
University of New Mexico
Bachelor of Science from Biology
Read More