Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noeh Castellanos

68200 33rd Avenue Apt 135,CA

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Surf Club. Excelled in high-pressure environments, demonstrating exceptional time management and customer service skills. Proven track record of enhancing customer satisfaction and streamlining operations, marked by effective multitasking and collaboration. Skilled in both team-oriented and individual tasks, with a strong work ethic and a flexible schedule to meet demanding roles.

Overview

6
6
years of professional experience

Work History

Food Runner

Surf Club
04.2024 - 09.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Greeted customers and provided outstanding customer service.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Busser

Sherman's Deli and Bakery
02.2021 - 06.2024
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Busser

Springs Country Club
01.2019 - 02.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

San Jacinto High School
Cathedral City
06.2014

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Customer Service
  • Strong teamwork

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Food Runner

Surf Club
04.2024 - 09.2024

Busser

Sherman's Deli and Bakery
02.2021 - 06.2024

Busser

Springs Country Club
01.2019 - 02.2022

High School Diploma -

San Jacinto High School

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Noeh Castellanos