Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noel Laskowski

Erie,PA

Summary

Dynamic professional with proven expertise in cash handling and team leadership at Erie Federal Credit Union. Enhanced customer satisfaction through efficient transaction processing and effective problem-solving. Recognized for maintaining accuracy in daily operations and fostering a collaborative work environment, driving improved service quality and operational efficiency.

Overview

14
14
years of professional experience

Work History

Assistant Head Teller

Erie Federal Credit Union
07.2024 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Provided exceptional support during audits by maintaining meticulous records of all transactions and documentation.
  • Collaborated with fellow tellers to ensure smooth branch operations, leading to improved customer service.
  • Facilitated seamless transition between shifts by properly handing over critical information to incoming colleagues regarding ongoing matters or specific client requests.
  • Expedited teller line wait times by quickly assessing customer needs and directing them to appropriate banking services.
  • Successfully maintained a balanced cash drawer, consistently achieving accuracy in daily transaction processing.

Assistant Manager

Gannon University Bookstore
04.2012 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Mercyhurst Prep
Erie, PA
05-1994

Skills

  • Team leadership
  • Organization and planning
  • Staff training and development
  • Cash handling expertise
  • Problem-solving capacity
  • Transaction processing accuracy

Timeline

Assistant Head Teller

Erie Federal Credit Union
07.2024 - Current

Assistant Manager

Gannon University Bookstore
04.2012 - 04.2024

High School Diploma -

Mercyhurst Prep

Similar Profiles

CREATE PROFILE