Noel Susedik
Ilwaco
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Server
Peninsula Golf Course
Long Beach
08.2022 - Current
- Greet guests and provide menus.
- Deliver food orders promptly and courteously.
- Respond efficiently to guest inquiries and complaints in a professional manner.
- Stay informed about daily specials, new menu items, promotions.
- Perform opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborate with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handle money transactions accurately while following company procedures for handling cash payments.
Shift Leader
Pickled fish
Long Beach
07.2021 - 06.2022
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted in training new employees on shift operations.
- Monitored employee performance and provided feedback for improvement.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed daily workflow and scheduled staff for adequate coverage.
Customer Service Representative
Lincare
Kent
04.2020 - 08.2020
- Processed orders sent from physicians office for CPAP, Oxygen and nebulizer equipment
- Worked closely with physicians office, insurance companies and patient to collect all needed documentation such as testing, chart notes, and demographics to complete order per insurance requirements.
- Answered telephone calls from patient’s regarding questions about their equipment, supplies needed, or any other general questions.
- Faxed and filed paperwork per company and HIPPA standards, being especially sure to protect patient’s information.
- Worked closely with in office Service technicians and respiratory therapists to ensure patients are taken care of in a timely manner
Education
Associate of General Studies - Nursing
Clatsop Community College
Astoria, ORSkills
- Microsoft office
- PowerPoint
- Excel
- HIPAA
- Insurance Verification
- Medical Office Experience
- ICD-9
- Medical terminology
- Management
- Training & development
- Management
- Food industry
- Bartending
Timeline
Server
Peninsula Golf Course
08.2022 - Current
Shift Leader
Pickled fish
07.2021 - 06.2022
Customer Service Representative
Lincare
04.2020 - 08.2020
Associate of General Studies - Nursing
Clatsop Community College