Noel Temelso
Lorton
Summary
Dedicated and customer-focused professional with extensive experience in the hospitality and outdoor adventure industries. Proven ability to handle customer complaints effectively, ensuring a positive dining experience while collaborating effectively with kitchen and waitstaff. Strong communicator with a talent for creating welcoming atmospheres and providing exceptional customer service even with large groups. Knowledgeable in menu offerings and able to assist guests in making informed choices, enhancing overall satisfaction.
Overview
3
3
years of professional experience
Work History
Barback
Cheesetique Specialty Cheese
04.2026 - Current
- Assisted bartenders in preparing and serving drinks during high-volume service periods.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Monitored product freshness and rotated stock to minimize waste and optimize inventory levels.
- Trained new barbacks in standard operating procedures to ensure consistent service quality across shifts.
Sales Associate
Zumiez
11.2024 - 04.2026
- Provided exceptional customer service by assisting customers with product selection and inquiries.
- Achieved sales targets consistently through effective upselling and cross-selling techniques.
- Handled cash transactions accurately and managed the point of sale system efficiently.
- Collaborated with team members to create a positive shopping experience, fostering customer loyalty.
- Maintained a comprehensive knowledge of the product range to effectively answer queries and provide recommendations.
- Processed transactions accurately and efficiently, handling cash and credit card payments while adhering to company policies.
Ropes Course Instructor
Go Ape
04.2024 - 09.2024
- Led participants through various high and low ropes course elements, focusing on safety and team building.
- Provided detailed instructions and demonstrations of equipment use, ensuring proper techniques were followed.
- Monitored participant progress and provided support to overcome fears and build confidence.
- Maintained and inspected course equipment regularly to ensure safety standards were upheld.
- Facilitated safety briefings and ensured all participants were familiar with equipment and course layout.
- Maintained safety protocols and emergency procedures, ensuring a secure environment for all team members.
- Performed minor maintenance tasks around the worksite.
Front of house employee
Squisitos
06.2023 - 09.2023
- Handled customer complaints and feedback professionally, resolving issues swiftly to maintain a positive reputation.
- Collaborated with kitchen and waitstaff to ensure orders were processed accurately and delivered timely, improving overall dining experience.
- Provided exceptional customer service by greeting and assisting guests upon arrival, ensuring a welcoming atmosphere.
- Developed an in-depth knowledge of the menu to provide recommendations and assist guests in making informed dining choices.
- Maintained cleanliness and organization of the front of house area while adhering to health and safety standards.
Education
High School Diploma -
South County High School
Lorton, VA06.2023
Skills
- Cash handling
- Interpersonal relationship skills
- Food allergy awareness
- Phone etiquette
- Outgoing personality
- Conflict resolution
- Problem solving
- Customer service
- Efficient multitasking
Timeline
Barback
Cheesetique Specialty Cheese
04.2026 - Current
Sales Associate
Zumiez
11.2024 - 04.2026
Ropes Course Instructor
Go Ape
04.2024 - 09.2024
Front of house employee
Squisitos
06.2023 - 09.2023
High School Diploma -
South County High School