Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Account Manager
Billpro Management Systems
09.2021 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Negotiated contract terms with clients, securing favorable agreements for both parties.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Nanny
Care.com Inc
08.2017 - 09.2021
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Promoted intellectual development through reading, storytelling, and engaging educational activities.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Education
Associates - Secretarial Studies And Office Administration
West Virginia Junior College - Morgantown
Morgantown, WV
06.2021
Skills
Customer Service
Account Development
Revenue Generation
Account Management
Account Oversight
Client Rapport
Relationship Building and Management
Systems and Software Expertise
Teamwork and Collaboration
Issue Resolution
Administrative Oversight
Documentation and Reporting
Timeline
Account Manager
Billpro Management Systems
09.2021 - Current
Nanny
Care.com Inc
08.2017 - 09.2021
Associates - Secretarial Studies And Office Administration
ActiveH Mobile & Web Implementer / Developer at MIS Active Management Systems LimitedActiveH Mobile & Web Implementer / Developer at MIS Active Management Systems Limited