Hi, I’m
NOELANI HOLT
Shift Supervisor
Mountlake Terrace,WA
Sometimes things fall apart so that better things can fall together
Marilyn Monroe
Work Preference
Summary
Customer service professional with supervisory experience and proven problem-solving abilities. Demonstrated success in enhancing team performance and customer satisfaction through effective leadership and training. Skilled in operational troubleshooting and developing actionable solutions for management. Committed to balancing the needs of customers, employees, and the organization while maintaining high safety and quality standards.
Overview
18
years of professional experience
1
Certification
Work History
CVS Health/PharmacyMountlake Terrace, WA
Shift Supervisor
07.2025 - Current
Job overview
- Oversaw daily store operations including opening/closing, cash handling, and inventory control.
- Processed transactions accurately through POS systems and managed multiple payment methods.
- Trained and coached staff to improve performance, service consistency, and team efficiency.
- Resolved customer complaints and escalations to drive satisfaction and retention.
- Maintained compliance with HIPAA and OSHA standards to ensure safety and confidentiality.
- Received freight, stocked merchandise, and organized sales floor for optimal presentation.
Bartell DrugsMountlake Terrace, WA
Shift Supervisor
07.2024 - 07.2025
Job overview
- Directed and prioritized daily store operations, including opening/closing, cash reconciliation, and inventory management.
- Oversaw accuracy in all financial transactions, ensuring compliance and accountability with POS systems.
- Recruited, trained, and mentored team members to strengthen performance, service quality, and productivity.
- Managed escalated customer concerns with diplomacy, enhancing loyalty and retention rates.
- Enforced company standards for safety, cleanliness, and organization across all customer-facing areas.
StaplesLynnwood, WA
Cashier
07.2011 - 01.2012
Job overview
- Performed inventory audits and maintained accurate stock records to support inventory control.
- Utilized pallet jacks and executed timely stock replenishment to ensure product availability.
- Delivered high-quality customer service by resolving sales transactions, product questions, and complaints.
- Trained and mentored new employees while promoting upselling and cross-selling to increase sales.
Arby'sLynnwood, WA
Team Member/Cashier
01.2008 - 11.2008
Job overview
- Supported daily operations in a high-volume food service environment while upholding service and safety standards.
- Oversaw accurate cash handling and coached peers on proper transaction procedures.
- Assisted with food preparation, inventory rotation, and compliance with food safety protocols to maintain quality.
- Provided guidance to new staff during peak shifts, contributing to smoother workflows and customer satisfaction.
Education
Mountlake Terrace High SchoolMountlake Terrace
High School Diploma from Mountlake Terrace
06.2008
Skills
- Cash handling and POS systems
- Customer relationship management
- Team leadership
- Inventory control
- Food safety and sanitation
- Microsoft Word proficiency
- Conflict resolution
- Remote work readiness
- Guest services
- Time management
- Effective communication
- Employee recognition
- Continuous improvement
- Compliance enforcement
Certification
- Pharmacy Assistant License
Languages
English
Native/ Bilingual
American Sign Language
Elementary
Career Break
2012–2024 | Family Management & Caregiving
Focused on raising children while managing complex daily operations, budgeting, and scheduling. Gained valuable transferable skills in time management, conflict resolution, and communication. Now transitioning back into the workforce with renewed drive and commitment.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Supervised team of 2-3 staff members.
Interests
Psychology
Criminology
Timeline
Shift Supervisor
CVS Health/Pharmacy
07.2025 - Current
Shift Supervisor
Bartell Drugs
07.2024 - 07.2025
Cashier
Staples
07.2011 - 01.2012
Team Member/Cashier
Arby's
01.2008 - 11.2008
Mountlake Terrace High School
High School Diploma from Mountlake Terrace
Similar Profiles
Deja WhiteDeja White
Shift Supervisor at CVS health/PharmacyShift Supervisor at CVS health/Pharmacy
MELITA A. MANINTMELITA A. MANINT
Pharmacy Technician at CVS Health/PharmacyPharmacy Technician at CVS Health/Pharmacy
Jacob ShawJacob Shaw
Certified Pharmacy Technician (CPhT) at CVS HEALTH PHARMACY & WELLSTAR HEALTHCertified Pharmacy Technician (CPhT) at CVS HEALTH PHARMACY & WELLSTAR HEALTH
Alejandra RamirezAlejandra Ramirez
Interior Painter at PROFECTION PAINTING INC.Interior Painter at PROFECTION PAINTING INC.
Summer DitonaSummer Ditona
Game Producer at Atomic Mass GamesGame Producer at Atomic Mass Games