Noelani Melson
North Las Vegas,NV
Summary
Highly motivated and results-driven marketing student with strong problem-solving, communication, and interpersonal skills. Quick learner eager to develop new skills and contribute to a dynamic team environment. Known for reliability, attention to detail, and ability to handle high-pressure environments.
Overview
3
3
years of professional experience
Work History
Shift Lead
Dutch Bros
11.2022 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for over 250 patrons each day.
- Trained new employees and delegated daily tasks and responsibilities to a team of 3-12 individuals.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Social Media Content Creator
The Standard- Vivint Sales Partnership
06.2022 - 01.2023
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Improved employee morale by consistently highlighting team and individual accomplishments.
Education
Bachelor of Science - Marketing
University of Nevada, Las Vegas
Las Vegas, NV05-2027
Skills
- Strong verbal and written communication
- Team leadership
- Interpersonal skills
- Creative problem solving
- Customer service focus
- Social media marketing
Accomplishments
Received Cox Contender Marketing Challenge MVP Award for 2 consecutive years.
Timeline
Shift Lead
Dutch Bros
11.2022 - Current
Social Media Content Creator
The Standard- Vivint Sales Partnership
06.2022 - 01.2023
Bachelor of Science - Marketing
University of Nevada, Las Vegas
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