Noel Batres
Yorkville,IL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet deadlines. Enthusiastic team player ready to contribute to company success.
Overview
14
14
years of professional experience
Work History
Billing Specialist
Ken's Beverage Inc.
09.2022 - Current
- Processed and verified invoices to secure accuracy of billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Used data entry skills to accurately document and input statements.
- Monitored customer accounts to identify and rectify billing issues.
IT & Purchasing Manager
L.A. Lombard
05.2015 - 11.2019
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Maintaining backups and updating clientele accounts, banking information, and passwords.
- Upgrading computer systems and other accounting office equipment as needed.
- Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
Intake Coordinator
PC Lan Techs
10.2013 - 05.2015
- Customer service specialist; Handled communication with clients in person, via phone, and email.
- Utilized a CRM to dispatch tickets to various technicians, ensuring that each request was promptly and successfully completed.
- Auditing and updating configurations. Maintained and updated database of all client's equipment.
- Shipping and receiving new and repaired equipment. Ensuring machines warranty is current and replacing when necessary.
Aviation Communications Systems Technician
United States Marine Corps
02.2010 - 08.2013
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Repaired and installed wiring, connectors, control boxes, antennas, and other pieces.
- Troubleshooting networks to maintain clear communications.
- Completed quality assurance checks for service work and completed documentation outlining updates.
Education
Certificate - Cybersecurity
Waubonsee Community College
Sugar Grove, IL12.2023
Skills
- Customer Service and Sales
- Categorizing and Classification
- Network Communications Systems
- Soldering/Electronic Circuits
- Quickbooks Accounting Software
Timeline
Billing Specialist
Ken's Beverage Inc.
09.2022 - Current
IT & Purchasing Manager
L.A. Lombard
05.2015 - 11.2019
Intake Coordinator
PC Lan Techs
10.2013 - 05.2015
Aviation Communications Systems Technician
United States Marine Corps
02.2010 - 08.2013
Certificate - Cybersecurity
Waubonsee Community College
Similar Profiles
Phillip ZachowPhillip Zachow
Service Technician at Ken's Beverage Inc.Service Technician at Ken's Beverage Inc.
John GipsonJohn Gipson
Service Manager at Pentair/Ken's Beverage Inc.Service Manager at Pentair/Ken's Beverage Inc.
Nicole M. RogersNicole M. Rogers
Outbound Sales Representative at Ken's Beverage, PentairOutbound Sales Representative at Ken's Beverage, Pentair
Austin KramerAustin Kramer
Cashier at MenardsCashier at Menards
Tudor CraciunTudor Craciun
CDL Truck Driver at Aniram INCCDL Truck Driver at Aniram INC