Noelia Ramos-Oliva
TOBACCOVILLE,NC
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Target. Skilled in cash register operation and customer service, showcasing exceptional organizational abilities and empathy. Achieved notable accuracy in financial transactions, contributing to improved operational efficiency.
Overview
5
5
years of professional experience
Work History
Cashier
Target
Winston-Salem, NC
03.2023 - 09.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Team Member
Dairi-O
Clemmons, NC
03.2021 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Host
Cracker Barrel Restaurant
Clemmons, NC
08.2019 - 03.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
GED -
Surry Community College
Yadkinville, NC05.2024
High School -
Beda Hernandez Rondin
Guerrero,Mexico 06.2019
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Money Handling
Organizational abilities
Order Taking
Cash Register Operation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier
Target
03.2023 - 09.2024
Team Member
Dairi-O
03.2021 - 09.2023
Host
Cracker Barrel Restaurant
08.2019 - 03.2021
GED -
Surry Community College
High School -
Beda Hernandez Rondin