Noelia Rodriguez
Tavares
Summary
Customer-focused server with a proven track record in delivering exceptional service in fast-paced environments. Adept at multitasking and maintaining organization while ensuring guest satisfaction. I’m a dedicated team player with a strong work ethic, always ready to go the extra mile for the company. Whether it’s taking on extra hours, covering shifts, or staying late to support my coworkers, I’m committed to getting the job done. My past experience across various roles has equipped me with a wide range of skills that I bring to every new opportunity.
Overview
6
6
years of professional experience
Work History
Server
O'Keefe's Irish Pub Restaurant
Tavares
09.2023 - 02.2026
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated special requests to the kitchen.
- Maintained cleanliness and organization of tables and dining areas.
- Processed payments efficiently using point-of-sale systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Food Runner & To-Go Specialist
Chili's Restaurant
Orlando
05.2022 - 05.2023
- Delivered food orders promptly to guests at tables and booths.
- Assisted servers by refilling drinks and providing additional condiments.
- Communicated with kitchen staff to confirm order accuracy and timing.
- Ensured that all orders were correct before leaving the kitchen area.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Removed dishes and glasses from tables for cleaning.
- Prepared and packaged food orders for customers in a fast-paced environment.
- Handled cash transactions accurately while processing customer payments efficiently.
- Verified that prepared food met requirements for quality and quantity before delivery.
- Packaged and bagged cooked food and prepared items.
Dog Caretaker
Dog Day Afternoon...doggie Daycare, Boarding & Grooming!
Orlando
10.2021 - 04.2022
- Provided daily care for dogs, ensuring their safety and well-being.
- Maintained cleanliness of play areas and sleeping quarters for optimal hygiene.
- Assisted in feeding schedules, adhering to dietary requirements for each dog.
- Supervised dog interactions, promoting positive social behaviors among pets.
- Administered basic grooming services, including bathing and brushing fur.
- Observed dogs for any signs of illness or distress, reporting to management promptly.
- Participated in team meetings to discuss care protocols and improve service quality.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Regularly cleaned cages, runs, kennels, yards and other enclosures used by the animals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Administered medications as prescribed by veterinarian.
- Conducted regular health checks on animals, monitored their behavior and reported any changes or concerns to supervisor.
- Organized individual play times with each dog to ensure their physical and emotional well-being.
- Walked animals outside to avoid accidents in play areas or bedding.
- Prepared food to meet needs of animals under care with appropriate meals.
- Noted unusual behavior and contacted owners regarding health-related issues.
- Managed overnight pet care, providing continuous companionship and security for pets.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
Cashier/Crew Member
Chipotle
Leesburg
10.2020 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and gift card transactions accurately.
- Provided friendly and attentive service to enhance customer experience.
- Stocked shelves and replenished merchandise as needed to support sales efforts.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Prepared food items according to company standards and recipes.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
Delivery Driver
Pizza Hut
Leesburg
06.2020 - 10.2020
- Navigated routes using GPS for timely deliveries.
- Communicated effectively with customers during delivery interactions.
- Assisted in order preparation during peak hours.
- Handled cash and processed payments accurately.
- Followed safety protocols while driving and delivering orders.
- Handled merchandise in accordance with product handling standards.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Sales Associate
Spirit Halloween Store
Leesburg
09.2019 - 11.2019
- Assisted customers in selecting costumes and accessories for Halloween events.
- Organized merchandise displays to enhance store appearance and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service to ensure a positive shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
Education
High School Diploma -
Tavares High School
Tavares, FL05-2020
Some College (No Degree) - Associate of Arts (AA)
Lake Sumter State College
Leesburg, FLSkills
- Customer service
- Adaptability
- Payment handling
- Order processing
- Guest engagement
- Multitasking and organization
- Team member support
- Point-of-sale operation
- Conflict resolution
- Team collaboration
- Effective communication
- Hospitality and accommodation
- Merchandise restocking
- Product restocking
- Online orders preparation
- Time management skills
- Work ethic and integrity
Timeline
Server
O'Keefe's Irish Pub Restaurant
09.2023 - 02.2026
Food Runner & To-Go Specialist
Chili's Restaurant
05.2022 - 05.2023
Dog Caretaker
Dog Day Afternoon...doggie Daycare, Boarding & Grooming!
10.2021 - 04.2022
Cashier/Crew Member
Chipotle
10.2020 - 10.2021
Delivery Driver
Pizza Hut
06.2020 - 10.2020
Sales Associate
Spirit Halloween Store
09.2019 - 11.2019
High School Diploma -
Tavares High School
Some College (No Degree) - Associate of Arts (AA)
Lake Sumter State College